Akram Ahmed
Toronto,ON
Summary
Professional sales expert prepared to bring extensive experience in driving revenue and building customer loyalty. Known for focus on team collaboration and delivering results. Reliable and adaptable, ready to meet changing business needs with strong interpersonal and analytical skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Advisor
Club Demonstration Services at Costco
03.2023 - Current
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Store Manager
Faizuls Communication
01.2021 - 02.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Education
Ontario College Graduate Certificate - AI And Data Science
Loyalist College
Toronto, ON08-2024
Skills
- Sales experience
- Customer service experience
- Brand awareness
- Building rapport
- Persuasion techniques
- Objection handling
Certification
Food Safety Certificate
Joint Health and Safety Certificate
Timeline
Sales Advisor
Club Demonstration Services at Costco
03.2023 - Current
Store Manager
Faizuls Communication
01.2021 - 02.2022
Ontario College Graduate Certificate - AI And Data Science
Loyalist College
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