AKHILESH SHARMA
Moose Jaw,SK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Credit Card Specialist
CIBC Bank
05.2022 - 01.2024
- Maximized revenues by identifying opportunities for up-selling and cross-selling additional financial products to existing clients.
- Performed credit reviews on corporations to assess financial conditions.
- Complied with internal controls and government regulations.
- Updated training materials for new hires within the Credit Card Specialist team, enhancing employee knowledge of industry best practices.
Shift Supervisor
K.F.C
04.2021 - 05.2022
- Supervise and motivate team members
- Forecasting future sales and planning and ordering inventory accordingly
- Ensuring the restaurant is ready for peak revenue periods by utilizing appropriate panning and projection tools
- Consistently coach team regarding GES and OSAT to meet the survey requirement Consistently demonstrate ‘How we work together principle' and ‘recognition programs
- Ensuring that customer complaints are dealt with as fast as possible and are solved
- Interviewing and hiring new employees
Team Leader Manager
Popeye's Louisiana kitchen
03.2020 - 03.2021
- Providing them necessary skills and knowledge about work environment and base of POS system
- Developing team strength and weakness
- By determining which team member excels at which task, suggesting the General Manager to delegate required tasks to the appropriate person
- Resolving conflicts
- Finding appropriate solutions as fast as possible Built strong relationships with customers through positive attitude and attentive response
- Mentored and guided employees to foster proper completion of assigned duties
- Monitored operating machinery to assess progress, adjust settings, and maintain desired tension and speeds
Education
Diploma - Human Resources Management
Saskatchewan Polytechnic
Moose Jaw, SK04.2021
Certificate - Business Studies
Saskatchewan Polytechnic
Moose Jaw, SK03.2019
Skills
- Punctual and Reliable
- Safety Procedures
- Team Player
- Complex Problem-Solving
- Worksite Safety and Maintenance
- Customer Service
Timeline
Credit Card Specialist
CIBC Bank
05.2022 - 01.2024
Shift Supervisor
K.F.C
04.2021 - 05.2022
Team Leader Manager
Popeye's Louisiana kitchen
03.2020 - 03.2021
Diploma - Human Resources Management
Saskatchewan Polytechnic
Certificate - Business Studies
Saskatchewan Polytechnic
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