Akhilesh Goyal
Summary
To deliver my duties to the fullest satisfaction of the superiors and subordinates and to move in an upward direction in the department hierarchy with improved performance to the best of my abilities.
Overview
2
2
years of professional experience
Work History
SALES REPRESENTATIVE
PUULSE MARKETING
08.2023 - Current
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Trained and mentored new sales representatives.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
FRONT OFFICE SUPERVISOR
MARKS RETAIL STORE
08.2023 - Current
- Trained new front office staff, ensuring thorough understanding of hotel policies and procedures.
- Developed strong relationships with repeat customers through personalized service and attention to detail in meeting their needs.
FRONT OFFICE MANAGER
BOSTON PIZZA
10.2022 - 06.2023
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
Education
Advance Diploma in Human Resources Management - Human Resource Management
Robertson College
Winnipeg, MB05.2023
B.Sc. (Hospitality and Hotel Administration) - Hotel Management
Institute of Hotel Management
Himachal Pradesh, India04.2019
Skills
- Flexibility towards working and always trying to bring the results up to the mark
- Ability to work effectively, both in team & independently
- Ability to manage time and prioritize workload to ensure efficient delivery of all aspects of tasks
- Willingness to learn, to perform & take on responsibilities & challenges
- Ability to grasp & articulate organizational dynamics & culture
- Proactive style of working with systematic planning
- Salesforce Maps
- POS, Micros, Internet Applications, Microsoft Office
- Customer Relationship Building
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
SALES REPRESENTATIVE
PUULSE MARKETING
08.2023 - Current
FRONT OFFICE SUPERVISOR
MARKS RETAIL STORE
08.2023 - Current
FRONT OFFICE MANAGER
BOSTON PIZZA
10.2022 - 06.2023
Advance Diploma in Human Resources Management - Human Resource Management
Robertson College
B.Sc. (Hospitality and Hotel Administration) - Hotel Management
Institute of Hotel Management
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