Akhila Jeyatheesan
Markham,ON
Summary
Organized and dedicated individual with 8+ years in admin with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Board of Directors/ Secretary
Durham Deaf Services
07.2022 - Current
- Fostered independence and preserved Deaf culture, language, and heritage by removing participation barriers for Deaf, deafened, and hard-of-hearing individuals
- Contributed to long-term vision and implemented financial literacy programs resulting in community-wide success
- Ensured regulatory compliance by conducting regular governance policy audits and reviews
- Coordinated fundraising campaigns, exceeding goals by 20%, and executed strategic plan to increase revenue
- Represented organization and built relationships with stakeholders, increasing awareness and support for mission and programs
- Attended and contributed to board meetings, providing valuable input on key decisions affecting organization.
Operations Specialist/ Project Coordinator/ Admin Manager
NYRA -www.shopnyra.com
11.2021 - Current
- Coordinated and managed project activities to ensure timely and successful completion
- Monitored project timelines, budgets, and resources to identify and mitigate potential risks or delays
- Communicated with project stakeholders to provide updates, gather requirements, and ensure deliverables meet expectations
- Ensuring efficient office operations by overseeing administrative staff and implementing process improvements
- Managing budgets, expenses, and contracts, including vendor negotiations and facility management, to ensure optimal resource allocation
- Developing and implementing policies, procedures, and systems to maintain compliance with legal requirements and industry standards while ensuring safe and secure workplace.
High School Teacher
Yorkland High school
09.2021 - 06.2023
- Instructed 25+ social sciences, English, and humanities courses at all levels, aligned with state standards and learning outcomes
- Promoted inclusive learning environments and established clear expectations and routines to enhance engagement and success
- Administered frequent formative and summative assessments to measure progress and adjust teaching strategies
- Utilized technology tools such as Google Classroom, D2L Brightspace, and Zoom to enhance learning and engagement
- Supported diverse learning needs through differentiated instruction, small group instruction, and accommodations
- Created engaging lesson plans, fostered culture of discovery and provided well-organized classroom structure to help students succeed in program
High School Teacher
St. Mary Secondary School
01.2023 - 05.2023
- Develop and customize lesson plans to meet individual student needs based on age, skill level, and learning style
- Utilize range of engaging instructional methods and resources, including multimedia and interactive activities, to encourage student participation
- Continually assess student progress to identify areas for improvement and provide additional support and resources as needed
- Collaborate with colleagues, staff, and parents to ensure students receive necessary support to achieve academic goals
- Actively seek professional development opportunities to remain current with industry trends and best practices.
Camp Supervisor/ Tutor
Silent Voice
06.2021 - 03.2023
- Designed and implemented age-appropriate activities that fostered social and emotional growth, communication skills, and independence
- Worked with deaf children and CODA, using American Sign Language to overcome communication barriers
- Assisted students in targeted weak areas within subjects and collaborated with parents to meet individual needs
- Ensured compliance with safety and health standards while meeting camper goals and preferences
- Participated in staff trainings, evaluations, and improvement plans based on feedback and best practices.
High School Teacher
Metro International Secondary Academy
05.2019 - 03.2023
- Designed and implemented curriculum for multiple subjects and grade levels, utilizing expertise in instructional design and evaluation
- Mentored and coached other teachers, resulting in measurable gains in student achievement and engagement
- Integrated technology tools and resources into classroom instruction, including learning management systems and multimedia content
- Recognized as a leader in the field, presenting at conferences and receiving awards for teaching excellence and service to the profession
- Stayed current with emerging trends and best practices in education through research and professional development
- Collaborated on school-wide initiatives that promoted student success, teacher collaboration, and parent engagement.
Lead Event Coordinator
Adventure Drives
05.2021 - 01.2023
- Region
- Plan, organize, and execute events of varying sizes on time and within budget, while meeting client goals
- Collaborate with clients to understand their needs and develop relationships with vendors, suppliers, and partners for high-quality service delivery
- Manage event operations, staff, and volunteers, providing guidance and direction as needed
- Ensure compliance with legal, health, and safety requirements, and conduct post-event evaluations to assess success and identify areas for improvement
- Develop and maintain marketing and promotional materials, and perform additional duties as assigned by management.
Teacher/ Special Needs Teacher /American Sign Language Teacher
JK, MI Education
01.2022 - 12.2022
- Delivered effective ASL Level 1 instruction to a large and diverse student population in a hybrid classroom environment
- Generated and incorporated learning strategies for students with learning disabilities
- Taught students to improve desired behaviours by creating behaviour plans that utilize
- Facilitated individual and group language development by tailoring instruction to students' unique needs and learning styles
- Provided comprehensive instruction on Deaf culture to enrich students' understanding and appreciation
- Demonstrated skill in effectively teaching ASL to students of varying ages, skill levels, and cultural and socioeconomic backgrounds.
Admin Manager/ Customer Relationship Manager
Ionic Ride
01.2017 - 12.2022
- Manage and maintain executives' schedules, including scheduling appointments, meetings, and travel arrangements
- Prepare and edit correspondence, reports, and presentations using Microsoft Office and other software
- Perform a wide variety of administrative tasks, including filing, data entry, and record keeping
- Answer and direct phone calls, greet visitors, and respond to inquiries in a professional and courteous manner
- Organize and coordinate meetings, events, and conferences, including preparing agendas and taking minutes
- Develop and maintain office policies and procedures, and ensure they are followed by all staff members
- Communicate effectively with team members, clients, and vendors to ensure the smooth operation of the office
- Demonstrate a high level of attention to detail, and the ability to multitask and prioritize tasks in a fast-paced environment.
Administrative Assistant
Ionic Ride
01.2017 - 12.2022
- Manage and maintain executives' schedules, including scheduling appointments, meetings, and travel arrangements
- Prepare and edit correspondence, reports, and presentations using Microsoft Office and other software
- Perform a wide variety of administrative tasks, including filing, data entry, and record keeping
- Answer and direct phone calls, greet visitors, and respond to inquiries in a professional and courteous manner
- Organize and coordinate meetings, events, and conferences, including preparing agendas and taking minutes
- Develop and maintain office policies and procedures, and ensure they are followed by all staff members
- Communicate effectively with team members, clients, and vendors to ensure the smooth operation of the office
- Demonstrate a high level of attention to detail, and the ability to multitask and prioritize tasks in a fast-paced environment.
Executive Assistant/ Customer Service Specialist
HH5L
01.2018 - 01.2022
- Managed and maintained the executive's schedule, including scheduling appointments, meetings, and travel arrangements
- Performed a wide variety of administrative tasks, including filing, data entry, and record keeping
- Answered and directed phone calls, greeted visitors, and responded to inquiries in a professional and courteous manner
- Organized and coordinated meetings, events, and conferences, including preparing agendas and taking minutes
- Handling confidential information and sensitive communication with discretion and professionalism
- Conducting research, preparing reports, and drafting correspondence on behalf of the executive(s) they support.
Education
Bachelor of Arts - Psychological and Mental Health Studies
York University
Toronto05.2022
Skills
- Customer Relations
- Business Development Understanding
- Staff Training
- Administrative Support
- Team Development
- Customer Consulting
- Product Promotion
- Conflict Mediation
- Customer Relationship Management
- Clerical Support
- Cultural Awareness
- Call Center Operations
Timeline
High School Teacher
St. Mary Secondary School
01.2023 - 05.2023
Board of Directors/ Secretary
Durham Deaf Services
07.2022 - Current
Teacher/ Special Needs Teacher /American Sign Language Teacher
JK, MI Education
01.2022 - 12.2022
Operations Specialist/ Project Coordinator/ Admin Manager
NYRA -www.shopnyra.com
11.2021 - Current
High School Teacher
Yorkland High school
09.2021 - 06.2023
Camp Supervisor/ Tutor
Silent Voice
06.2021 - 03.2023
Lead Event Coordinator
Adventure Drives
05.2021 - 01.2023
High School Teacher
Metro International Secondary Academy
05.2019 - 03.2023
Executive Assistant/ Customer Service Specialist
HH5L
01.2018 - 01.2022
Admin Manager/ Customer Relationship Manager
Ionic Ride
01.2017 - 12.2022
Administrative Assistant
Ionic Ride
01.2017 - 12.2022
Bachelor of Arts - Psychological and Mental Health Studies
York University
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