Akashdeep Kaur
Winnipeg,MB
Summary
Detail-oriented and compassionate Medical Office Assistant with strong communication and organizational skills. Trained in patient scheduling, medical record management, billing support, and front desk operations. Proficient in handling patient inquiries, maintaining confidentiality, and supporting healthcare professionals in a fast-paced clinical environment. Eager to contribute to efficient office operations and deliver excellent patient service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front End Cashier
Real Canadian Superstore
Winnipeg, MB
07.2024 - Current
- Processed customer transactions efficiently using point-of-sale system.
- Maintained accuracy in cash handling and register balancing procedures.
- Assisted customers with product inquiries and enhanced shopping experience.
- Collaborated with team members to manage high-volume checkout operations.
- Trained new cashiers on operational procedures and customer service standards.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
Medical Office Assistant
Family Practice Clinics
Sangrur, Punjab(India)
01.2023 - 12.2023
- Assisted with patient intake, ensuring accurate data entry in electronic health record systems.
- Scheduled appointments efficiently, optimizing provider availability and patient flow.
- Managed medical billing and coding processes to support timely reimbursements.
- Facilitated communication between patients and healthcare providers, enhancing care coordination.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Medical Receptionist
Garewal Hospitals
Malerkotla ,Punjab (India)
06.2021 - 12.2022
- Managed patient scheduling and appointment confirmations to optimize clinic operations.
- Assisted in processing insurance claims, ensuring timely reimbursements and accurate documentation.
- Coordinated communication between patients and healthcare providers, enhancing patient experience and satisfaction.
- Maintained electronic medical records with a focus on data accuracy and compliance standards.
- Streamlined front desk procedures, reducing patient wait times and enhancing service delivery.
Education
Associate of Arts - Hotel And Hospitality Services
Manitoba Institute of Trades And Technology
Winnipeg10-2024
Healthcare Support & Hospital Assistance
Bhai Gurdas Groups of Institute
Sangrur, Punjab, (India)05-2021
Skills
- Quick learner
- Strong work ethic
- Excellent customer service
- Patience and empathy
- Customer service
- Reliability and punctuality
- Cash register operation
- Cash register maintenance
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Certification
First AID/CPR
Clean IT Right
WHMIS CERTIFICATE
Smart Choices
Timeline
Front End Cashier
Real Canadian Superstore
07.2024 - Current
Medical Office Assistant
Family Practice Clinics
01.2023 - 12.2023
Medical Receptionist
Garewal Hospitals
06.2021 - 12.2022
Associate of Arts - Hotel And Hospitality Services
Manitoba Institute of Trades And Technology
Healthcare Support & Hospital Assistance
Bhai Gurdas Groups of Institute