Summary
Work History
Education
Skills
Timeline
Generic

Akash Saini

Mississauga,ON

Summary

Friendly, dependable, and customer-focused professional seeking a Customer Service Representative role at LCBO. Committed to delivering exceptional service, supporting sustainability initiatives, and maintaining a clean, safe, and organized retail environment..

Work History

Customer Service Representative

ROYAL BANK OF CANADA
Mississauga, Ontario
05.2023 - 10.2023
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Resolved customer complaints promptly and efficiently.

Education

COMPUTER SYSTEM TECHNICIAN DIPLOMA

Loyalist College of Applied Arts And Technology
NORTH YORK ,ON
04-2023

Skills

  • Point of Sale (POS) Operation
  • Customer Service Excellence
  • Inventory Management
  • Team Collaboration
  • Store Safety & Cleanliness
  • Strong Communication
  • Sustainability Awareness
  • Physical Stamina (lifting up to 40 lbs)

Timeline

Customer Service Representative

ROYAL BANK OF CANADA
05.2023 - 10.2023

COMPUTER SYSTEM TECHNICIAN DIPLOMA

Loyalist College of Applied Arts And Technology
Akash Saini