Akanksha Priyadarshini
Brampton
Summary
A motivated and reliable candidate bringing a unique blend of tech-savvy skills and administrative insight,committed to delivering high-quality work and contributing positively to team goals.Eager to grow,learn and make a meaningful impact in a dynamic work environment.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Bindals Pvt Ltd., India
01.2022 - 01.2023
- Responded to customer inquiries, providing product and service information.
- Handled complaints empathetically, improving client satisfaction and loyalty.
- Maintained detailed customer records and communication logs.
Assistant Teacher
Gomti Kanya Inter College, India
01.2021 - 01.2022
- Delivered lessons in Social Sciences and Mathematics to elementary students.
- Communicated with parents and counselors to resolve student issues proactively.
- Assisted with classroom planning and administrative reporting.
Education
Master of Arts - Public Administration
Indira Gandhi National Open University
01.2021
Bachelor of Science - Computer Science
Maharshi Dayanand University
01.2016
Skills
- Communication Skills- Strong verbal and written communication
- MS Office Suite-Proficient in Word, Excel, PowerPoint, Outlook
- Wireshark- Network protocol analysis
- CI/CD Pipelines-Basic understanding of automated workflows
- Git-Version control using Git and GitHub
Core Competencies
- Microsoft Excel: Basic spreadsheet creation and data entry
- Microsoft PowerPoint: Visual report and presentation design
- Microsoft Outlook: Email management, calendar coordination, meeting scheduling
- Administrative Support | Event Coordination (bi-annual) | Internal & External Communications
- Verbal & Written Communication | Time Management | Attention to Detail
Languages
English:
French
Hobbies and Interests
Book Reading, Painting
Timeline
Customer Service Representative
Bindals Pvt Ltd., India
01.2022 - 01.2023
Assistant Teacher
Gomti Kanya Inter College, India
01.2021 - 01.2022
Bachelor of Science - Computer Science
Maharshi Dayanand University
Master of Arts - Public Administration
Indira Gandhi National Open University
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