Omotayo Akande
Thunder Bay,Ontario
Summary
Objectives: Seeking a job opportunity where I can utilize my skill to contribute as a valuable employee and help in the growth of the organization.
Profile: Offering versatile and Customer Service skills. Strong planner and problem solver who readily adapts to change, work independently, and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising on quality.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Housekeeping Room Attendant
Valhalla And Conference Center
08.2022 - Current
- Provided clients with top-notch services.
- Worked with other cleaning professionals in a positive way.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
- Communicated with maintenance team on damages to repair.
- Coached and trained staffs on strategies to enhance performance and improve customer relations.
Cashier and Fitting Room Associate
Winners And Homesense
05.2022 - Current
- Provide a positive customer service experience with fair, friendly and courteous services.
- Maintained accurate and attractive merchandise displays to ensure strategic placements of products to maximize purchases.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Assisted team members when necessary, in handling cash registers, organizing inventory and labeling of products.
- Effective communication, product knowledge, empathy, and patience with customers
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Kept fitting rooms cleaned, organized and well-maintained.
Administrative Assistant
Corporate Affairs Commission
03.2020 - 02.2021
- Responsible for filing and sorting of day-to-day document.
- Preparing and Dispatching of certified True Copies and Search Document on a daily basis.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Typed, formatted and edited correspondence and other documents.
Education
Diploma - Business Administration : Human Resources
Confederation College of Applied Arts And Technology
Thunder Bay, ON06.2023
Ontario College Certificate - Business Fundamentals
Confederation College of Applied Arts And Technology
Thunder Bay, ON10.2022
Bachelor of Science - Animal Science
Osun State University
Osogbo, Nigeria10.2019
Skills
- Microsoft Excel, Microsoft Word, Microsoft PowerPoint , Microsoft Access
- Soft Skills: Teamwork, Multitasking, Time Management
- Customer Service Excellence: Communication and Interaction
- Problem solving, Processing Grievance Documentation
- Conflict Management
- Hiring and Retention
- Verbal and Written Communication
- RecordKeeping and Book Keeping
- Performance Evaluation
Certification
Certificate of Unconscious Bias - Aug 07, 2022
Certificate of Business Ethics for Managers and Leaders - July 09, 2022
Motivational Leadership - Aug 07, 2022
Certificate of Business Ethics for Managers and Leaders - July 09, 2022
Certificate of Integrated Accessibility Standard Regulations (AODA)
Certificate of B2B Marketing Foundation - May 29, 2022
Timeline
Housekeeping Room Attendant
Valhalla And Conference Center
08.2022 - Current
Cashier and Fitting Room Associate
Winners And Homesense
05.2022 - Current
Administrative Assistant
Corporate Affairs Commission
03.2020 - 02.2021
Diploma - Business Administration : Human Resources
Confederation College of Applied Arts And Technology
Ontario College Certificate - Business Fundamentals
Confederation College of Applied Arts And Technology
Bachelor of Science - Animal Science
Osun State University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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