Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Harjinder Sandhu

Brampton,ON

Summary

To secure a challenging position where I can contribute my technical and customer service skills that offers professional growth while being resourceful & flexible.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Housekeeping Room Attendant

Toronto Airport Marriott Hotrl
06.2023 - Current
  • Implemented effective inventory management systems for cleaning supplies
  • Provided guests with information on hotel services and room features.
  • Inspected all assigned rooms upon completion of cleaning duties.
  • Collaborated with maintenance and front desk teams to address guest concerns and resolve issues promptly.
  • Replenished room amenities according to established guidelines.

Online Chat Technical Sales Representative

Fido Solutions Inc.
Charlottetown, PE
05.2021 - 04.2023
  • Actively listen to customers and offer products and technical support to cater their details.
  • Compete accurate transactions in effective way with an attention to detail.
  • Take ownership of customer concerns and follow through with appropriate solutions, ensuring a high level of customer satisfaction and retention.
  • Receive and incorporate feedback on a regular basis, to improve personal and professional development.
  • Commit to being there for our customers and share our dedication in striving to deliver world class customer service and first call resolution.

Concierge (Part-time)

The Rodd Royalty
Charlottetown, PE
05.2021 - 10.2022
  • Greeted customers and answered their inquiries regarding hotel services, amenities, and local attractions.
  • Perform basic administrative, secretarial and reception duties.
  • Arranging transportation and excursions upon visitor request.
  • Manage guest/customer complaints.
  • Making dinner/event reservations and arranging tours and activities for guests.

Education

High School Diploma - General Business Studies

Cambrian College
Brampton, ON
08-2020

Skills

  • Microsoft Word, Excel and powerpoint
  • Technical Support & Excellence communication
  • Team work and organizational skills
  • Multilingual and Customer relation expert

Certification

  • CPR and First Aid license.

Languages

English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual

Timeline

Housekeeping Room Attendant

Toronto Airport Marriott Hotrl
06.2023 - Current

Online Chat Technical Sales Representative

Fido Solutions Inc.
05.2021 - 04.2023

Concierge (Part-time)

The Rodd Royalty
05.2021 - 10.2022

High School Diploma - General Business Studies

Cambrian College

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Harjinder Sandhu