Akam Bedi

-Responsible for maintaining safe skating environment for various drop-in programs

-Work with other branches of City of Burlington staff and build relations with patrons

-Perform active on-site duty and supervision while enforcing policies and regulations

- Accountable for emergency situations on ice while directing Jr. Skate Patrol

-Managed up to 160 people per time slot on ice

• Provide elite customer service, directly and indirectly
• Work with garments, stocking, and replenishing on floor as well as in fitting rooms
• Actively assist customers at cash point, handling transactions and receipts
• Manage deliveries in trucking space, including unpacking and labeling merchandise
• Answered requests and concerns with friendly and knowledgeable service
• A leader in customer membership acquisition percentage at 42%

• Worked as a senior counselor at Kings Christian Collegiate location
• Managed the Ultimate Sports and Bright Minds STEM Program
• Elite leadership experience and interpersonal skills
• Coordinated and led group activities for campers and counselors
• Helped campers build confidence and self-esteem through consistent guidance and mentoring

• Assisted in completion of data order entries
• Extensive filing/bookkeeping for sales and projections
• Formulated and carried out numerous product promotion ideas
• Identified appropriate products and bundles to meet clients' unique needs
• Top driving sales associate, built relations with Purina, Dog Guides

• For all ages from paperweight to U21 Oakville Buzz games
• Worked with head of OMLA Richard Ashmore
• Documented running score throughout games, incidents, injuries and timeouts
• Prepared for games by setting up and testing announcing, scorekeeping and board equipment