AJO CHACKO GEORGE
1970 Fitzgerald Ave, Courtenay,BC
Summary
Dedicated and compassionate professional with a solid background in both customer service and social services. Currently excelling as a Customer Experience Associate at Walmart, where I deliver exceptional service by aligning with company values, recommending products,and engaging customers with personalized assistance. Previously served as a social service worker at Casa Loma Senior Village involved delivering compassionate care, supporting resident needs, and coordinating with healthcare teams to improve resident well-being. Strong interpersonal, communication, and problem-solving skills aimed at building meaningful customer relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Experience Sales Floor Associate
Walmart
Courtenay, British Columbia
08.2021 - Current
- Assisted customers in making selections based on individual needs and preferences.
- Operated cash registers to process customer payments accurately and efficiently.
- Provided product information to customers, including details on style, size, color and pricing.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Answered incoming calls from customers seeking product or service information.
Social Services Worker
Casa Loma Senior Village
Courtenay, British Columbia
04.2022 - 11.2022
- Provided crisis intervention, counseling, advocacy and referrals to clients in need.
- Assisted clients with identifying resources to meet basic needs for food, clothing, shelter, safety, mental health and medical services.
- Improved the well-being of the patient by offering sympathetic and kind assistance
- Worked with multidisciplinary groups to create customized care plans for each patient.
Education
BCom Finance & Taxation -
DC School of Management & Technology
Vagamon, KeralaSkills
- Customer Service
- Cash Handling
- Active Listening
- Multi- Tasking
- Critical Thinking
- Team work
- Hardworking And Reliable
- Cleaning Techniques
- Creativity And Flexibility
- Problem-solving
Certification
- First aid
- Food safe
References
References available upon request.
Timeline
Social Services Worker
Casa Loma Senior Village
04.2022 - 11.2022
Customer Experience Sales Floor Associate
Walmart
08.2021 - Current
BCom Finance & Taxation -
DC School of Management & Technology
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