George Draginda
Canning,NS
Summary
Proven track record in enhancing customer satisfaction and sales at Home Depot, leveraging strong communication skills and sales expertise. Excelled in product promotion and customer service, contributing significantly to store goals. Demonstrated ability to manage multiple projects with attention to detail, ensuring high-quality outcomes and positive client relationships. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
50
50
years of professional experience
1
1
Certification
Work History
Customer Experience Sales Floor Associate
Home Hardware Building Centre
05.2017 - 06.2020
- Contributed to the achievement of store sales goals through consistent delivery of exceptional customer service.
- Demonstrated strong communication skills when interacting with diverse clientele, fostering an inclusive shopping environment.
- Worked closely with management to implement store policies consistently, leading to enhanced operational efficiency.
- Utilized effective time management strategies during peak hours, ensuring prompt attention for each individual shopper.
- Adapted quickly to changing store layouts and department assignments for seamless support across all areas as needed.
- Assisted customers with locating desired items, providing knowledgeable guidance on product features and benefits.
Sales Associate
Home Depot
05.2012 - 05.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- sactions efficiently while adhering to company cash handling policies, ensuring accuracy in all finHandled cash tranancial exchanges.
- Built relationships with customers to encourage repeat business.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Contractor
Self-employeed
06.1970 - 05.2012
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
Education
High School Diploma -
North Surrey High
Surrey, BC1968
Skills
- Store maintenance
- Product Demonstration
- Customer Service
- Goal-Oriented
- Brand Awareness
- POS System Operation
- Sales expertise
- Product Promotion
- Loss Prevention
- Friendly and Helpful
- Honest and Dependable
- Reliable and Responsible
- Attention to Detail
- Customer Assistance
- Strong Communication and Interpersonal Skills
- Team Leadership
- Positive Customer Engagement
- Relationship Building
- Flexible Hours
- Safety and Cleanliness Standards
- Product Knowledge
- Basic Mathematics
- Ability to Lift 40 pounds
Languages
English
Professional Working
Certification
- Certified owner opperator, g-d construction - 1970 to 2012
- [arhomatherepist of certification] Training - [ 1998 to now
Timeline
Customer Experience Sales Floor Associate
Home Hardware Building Centre
05.2017 - 06.2020
Sales Associate
Home Depot
05.2012 - 05.2017
Contractor
Self-employeed
06.1970 - 05.2012
High School Diploma -
North Surrey High
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