KIRANDEEP KAUR
VERNON,BC
Summary
Dynamic professional with a proven track record in enhancing customer experiences and streamlining operations, notably at Silver Spring Retirement Home. Excelled in multitasking and team collaboration, significantly improving service delivery. Skilled in relationship management and safe food handling, adept at driving sales and operational efficiency. Demonstrated exceptional customer service, elevating guest engagement and satisfaction.
Overview
8
8
years of professional experience
Work History
Server
Silver Spring Retirement Home
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Maintain positive tone for entire dining experience as first point of contact for old age people.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Supervisor
Subway
05.2022 - 03.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Train new staff on company policies, procedures and work ethics.
Team Member
KFC
10.2022 - 07.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Team Member
Tim Hotons
06.2022 - 08.2022
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Team Member
McDonald's
04.2021 - 05.2022
- Boosted team morale and productivity with recognition programs and constructive feedback.
- Analyzed sales data to identify trends and areas for improvement, suggesting actionable strategies.
- Facilitated team training sessions, improving overall performance and knowledge of best practices.
- Increased sales through effective product placements and persuasive communication skills.
Team Member
Amazon
09.2019 - 04.2021
- Devised and implemented processes and procedures to streamline operations.
- Generated reports detailing findings and recommendations.
- Maintained database systems to track and analyze operational data.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Caregiver
Self Employed
02.2017 - 04.2019
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
Bachelor of Business Administration And Management - Business Administration
Yorkville University
New Westminster, BC04.2022
High School Diploma -
Mata Sahib Kaur Girls College
Talwandi Bhai, Punjab06.2017
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Safe Food Handling
- Sales expertise
- Service prioritization
- Relationship Management
- Multitasking Abilities
- Teamwork and Collaboration
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Server
Silver Spring Retirement Home
03.2024 - Current
Team Member
KFC
10.2022 - 07.2023
Team Member
Tim Hotons
06.2022 - 08.2022
Supervisor
Subway
05.2022 - 03.2024
Team Member
McDonald's
04.2021 - 05.2022
Team Member
Amazon
09.2019 - 04.2021
Caregiver
Self Employed
02.2017 - 04.2019
Bachelor of Business Administration And Management - Business Administration
Yorkville University
High School Diploma -
Mata Sahib Kaur Girls College
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