AJ Williams

Leading Operations & Customer Enablement

• Collaborated with Sales and Product teams to gather customer feedback and inform product enhancements, contributing to ongoing product development cycles.
• Lead cross-functional teams in executing project plans, including resource allocation, timelines, and budget management.
• Developed and refined implementation methodologies to enhance efficiency and effectiveness, resulting in accelerated time-to-value for customers.
• Cultivated strong relationships with clients and internal stakeholders to foster long-term partnerships and drive business growth.

Leading ERG & DEI Initiatives

• Co-chair and founding member of QueerSci
• Organized and facilitated events, workshops, and training sessions to educate employees on DEI topics and promote awareness.
• Collaborated with HR and senior leadership to advocate for policies and practices that support underrepresented groups.
• Managed the budget and resources allocated to ERG activities, ensuring efficient use and accountability.

• Led cross-functional teams in the development of innovative solutions to complex problems.
• Developed policies and procedures to ensure compliance with corporate standards and to improve operational processes and organizational efficiency.
• Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
• Facilitated regular meetings with stakeholders such as customers, partners, and sales reps, to gather feedback about existing products and features to increase customer retention and loyalty.
• Worked closely with UI and UX designers in creating intuitive user interfaces that are aligned with business goals.