Cassandra Machado
Newmarket,ON
Summary
Future focused talent executive with 20 years of experience championing and leading talent development and diversity initiatives, building inclusive leaders for the future of work to support transformative growth. Genuine influencer who amplifies diverse voices and translates vision into actionable and impactful solutions.
Overview
30
30
years of professional experience
Work History
AdaptLCBO Co-Chair - ERG - Disabilities
LCBO
11.2023 - Current
- Leading team responsible for D&I strategy, employee engagement, leadership development, on-boarding, performance management, organizational effectiveness, change management/org restructures and executive coaching.
- Redefined vision & overall talent and D&I strategy collaborating with HR partners and retail partners.
- Produced organization-wide potential and partnered with sponsors and senior HR Business Partners, DEI and executive team.
- Contributed to values, goals and strategic vision of organization.
- Cultivating company-wide culture of innovation and collaboration.
- Provided recommendations on sponsors group' for effectiveness, actions, and future plans.
- Partnered to develop annual plan for organization to restructure diversity and inclusion initiatives in hiring practices and retail partner communications.
- Developed innovative approaches to problem-solving, leveraging resources and driving results.
Regional Hiring Lead -Central North
LCBO
09.2020 - Current
- Created and implemented company-wide hiring roadmap & strategy including talent planning to build candidate pipelines, improving internal mobility & succession planning.
- Led new change initiatives such as "Central North Model"and pilot "We Belong Here" inclusive hiring campaign.
- Strategic analysis of hiring metrics to track diversity talent hiring to enable data-driven decisions for the company knowledge.
- Serve as a coach and partner to agents, executive team, ERGs, and Communication/PR.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Led team responsible for fixed term hiring strategy and integration efforts for over 3000 applicants
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Manager, Retail Store Operations
LCBO
07.2010 - Current
- Led team responsible for fixed term hiring strategy and integration efforts for over 3000 applicants
- Cross-trained existing employees to maximize team agility and performance.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Trained team members in successful strategies to meet operational and sales targets.
- AdaptLCBO Co-Chair, appointed to Employee Resources Group focusing on inclusivity.
- Co-Presenter at RLM – Adapting for Innovative Solutions, May 2023
- “We Belong Here” Diversity hiring campaign pilot store and hiring manager.
- Peer Mentor for District 18 for hiring talent, store operations, Workday and KPIs
- Virtual job fair hiring manager for talent acquisition – online Indeed platform, Region 5
- Store leader for DIBE, completed online courses through SkillSoft/Workday.
- Completed De-escalating and diffusing challenging situations and Mental Health Leadership
- Project manager - Store Relocation – March 2023 completion and grand opening.
Manager, Store Operations
Walmart, Canada
11.2006 - 06.2010
- Attended YBM -Week long residential senior management strategic planning meeting.
- Lead diversity hiring panel for new candidates, approx 200/year
- Developed and implemented business strategies to achieve business goals and stay competitive.
- District champion for Admin managers - Shrink Control, Loss Prevention, Health and Safety
- Recruited as participant in Women In Retail corporate committee
- Peer mentor for Co-Manager, develop and coach Assistant Managers for succession planning
- Inventory Management through CIFP and Bin Locator warehouse management
- Controlled costs to keep business operating within budget and increase profits.
- Responsible for Health and Safety training for all store associates
Manager, Retail Store Operations
Sears Canada
10.1993 - 11.2006
- Recruited and acquired staffing for store with base numbers of approx. 150 staff
- Succession planning for commissioned based associates and recruited for the positions.
- Planned for training and development of new hires, training programs and their execution.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and implemented business strategies to achieve business goals and stay competitive.
Education
Project Management
IAP – Career College
07.2023
Talent Acquisition Specialist
AIHR - Academy To Innovate HR
03.2023
French Studies -Intermediate
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON08.2014
Bachelor of Science - Psychology And Biology
University of Toronto
Mississauga, ON08.1999
Skills
- Organization & Leadership Design
- Large-Scale Change Initiatives
- Develop Metrics & Analytics
- Performance Management
- Global Program Management
- Pilot Initiatives
- Results driven
- Visionary for process improvement
- Highly collaborative, strategic
- Exceptional communication and negotiation skills
- High level of integrity, respect and teamwork
- Exceptional service levels, employee loyalty
- Experienced with unionized staff
- Experienced with Workday - HCM
- Building Diversity, Equity and Inclusion
Affiliations
- AdaptLCBO Co-Chair, Enterprise leader for Disabilities Employee Resource Group
- TRIEC mentoring program – Mentor (Toronto Region Immigrant Employment Council)
- Trees Canada, Region 5 participant - Planting Trees, Aurora Ribfest – Beer tent server
- TMD-Total Man Development, Board member– Executive Director, Marketing & Sponsorship
- York Region Football Association, Board of Directors – Sponsorship Director
- Mission Thrift Store volunteer
- Mazo De La Roche - Parent volunteer, Scientist in the classroom
- Levi Creek Public School - Student Council Treasurer
Timeline
AdaptLCBO Co-Chair - ERG - Disabilities
LCBO
11.2023 - Current
Regional Hiring Lead -Central North
LCBO
09.2020 - Current
Manager, Retail Store Operations
LCBO
07.2010 - Current
Manager, Store Operations
Walmart, Canada
11.2006 - 06.2010
Manager, Retail Store Operations
Sears Canada
10.1993 - 11.2006
Project Management
IAP – Career College
Talent Acquisition Specialist
AIHR - Academy To Innovate HR
French Studies -Intermediate
Sheridan College Institute of Technology And Advanced Learning
Bachelor of Science - Psychology And Biology
University of Toronto
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