Aiyana Salvatore
Oakville,ON
Summary
Professional with strong background in disability case management. Skilled in assessing individual needs, developing tailored action plans, and coordinating with medical professionals and support services.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Disability Case Manager
The Canada Life Assurance Company
07.2023 - Current
- Developed comprehensive case management plans for clients, resulting in improved outcomes, and client satisfaction.
- Oversaw successful transitions from short-term disability claims to long-term ones when necessary, ensuring continuity of care for clients facing extended periods out of work due to disabilities.
- Collaborated with medical professionals to ensure timely and accurate assessments of clients' disabilities and needs.
- Promoted client autonomy by coaching them on self-advocacy skills and empowering them to make informed decisions about their care.
Speech Language Pathology Assistant
Move and Talk Therapy
08.2022 - 05.2024
- Carried out treatment plans designed by a speech-language pathologist, for children with speech, language, voice, and fluency disorders, through instructional and interactive strategies.
Office Administrative Assistant
Artek Door (1985) Ltd.
05.2022 - 07.2023
- Responsible for answering and directing phone calls, writing emails, correspondence memos, and letters
- Responsible for generating final invoices, database management, and maintaining an organized filing system
Merchandiser
Costco Wholesale
07.2018 - 07.2023
- College Student Retention Program employee responsible for stocking shelves, tracking inventory, maintaining a clean environment, and helping members to locate items around the warehouse
- Trained as a cashier, inventory personnel, and deli service clerk
Wellness Coach
YMCA
09.2021 - 04.2022
- Assisted clients by teaching them to operate equipment and perform exercises safely, for a practical kinesiology placement course
- Created a supportive environment where clients felt comfortable discussing their challenges openly without judgment or criticism
Physical Therapist Assistant Volunteer
Oakpark Physio and Sports Performance
05.2021 - 08.2021
- Responsible for assisting with implementation of treatment plans for patients to perform exercises in a clean, safe, and organized working environment
Education
Bachelor of Arts - Honor's Specialization in Kinesiology
UNIVERSITY OF WESTERN ONTARIO
London, ON06.2022
High School Diploma -
IROQUOIS RIDGE HIGH SCHOOL
Oakville, ON06.2018
Skills
- Case assessment
- Teamwork
- Leadership
- Client advocacy
Certification
- Psychological First Aid Certification, 2021
- Worker Health and Safety Awareness, 2021
- Standard First Aid certification, 2020
- CRP C certification, Red Cross, 2020
- French Immersion Certificate, 2018
Awards
- Heart and Soul Award (Iroquois Ridge Athletic Banquet), 01/01/18
- Basketball MVP (Iroquois Ridge Athletic Banquet), 01/01/16, 01/01/18
Volunteer Experience
- Red Cross Volunteer - Friendly Calls Program, 2021 - present
Timeline
Disability Case Manager
The Canada Life Assurance Company
07.2023 - Current
Speech Language Pathology Assistant
Move and Talk Therapy
08.2022 - 05.2024
Office Administrative Assistant
Artek Door (1985) Ltd.
05.2022 - 07.2023
Wellness Coach
YMCA
09.2021 - 04.2022
Physical Therapist Assistant Volunteer
Oakpark Physio and Sports Performance
05.2021 - 08.2021
Merchandiser
Costco Wholesale
07.2018 - 07.2023
- Psychological First Aid Certification, 2021
- Worker Health and Safety Awareness, 2021
- Standard First Aid certification, 2020
- CRP C certification, Red Cross, 2020
- French Immersion Certificate, 2018
Bachelor of Arts - Honor's Specialization in Kinesiology
UNIVERSITY OF WESTERN ONTARIO
High School Diploma -
IROQUOIS RIDGE HIGH SCHOOL
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