Aishwarya Aishwarya
Winnipeg,MB
Summary
Goal-oriented Manager dedicated to continuous improvement and driving positive business impact. Excellent communication, organizational and conflict resolution skills. Proven history of raising profits through maximized productivity and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Manager
McCullough Family Restaurants
Winnipeg, Manitoba
01.2022 - 04.2025
- Engaged with customers in a friendly and professional manner, addressing inquiries, concerns, and requests promptly and effectively.
- Reviewed register count and bank deposits for proper amount of currency.
- Enhanced guest satisfaction by implementing innovative restaurant concepts and improving overall dining experience.
- Monitored guest feedback, proactively addressing concerns and implementing improvements to enhance customer satisfaction levels.
Security Guard
Paladin Security GRoup
Montreal, Quebec
01.2020 - 01.2021
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Managed access control systems to ensure authorized entry, maintaining secure environment.
Customer Service
Axis Bank
Bathinda, Punjab, India
02.2018 - 09.2020
- Processed financial transactions such as deposits, withdrawals, and bill payments following standardized operating procedures, industry regulations, and Axis’s Code of Conduct and Ethics.
- Utilized discretion in handling confidential matters while understanding and addressing customer needs by recommending tailored banking solutions.
- Consistently met and exceeded assigned goals and business objectives through the promotion of banking solutions and meticulous business process management.
Education
Business Administration And Commerce - Accounting And Finance
Canada College
Montreal, QC11-2019
High School Diploma -
D.A.V. SENIOR SECONDARY SCHOOL
INDIA04-2018
Skills
- Franchise management
- Complaint Handling
- Customer Relationship Management (CRM)
- Social Media Monitoring
- Client Advocacy
- Decision making
- Report writing
- Emergency response
- Safety protocols
- Patrol procedures
Systemknowledge
- Microsoft Office
- Sales Force
- Opera
- Chrome
References
References available upon request
Timeline
Manager
McCullough Family Restaurants
01.2022 - 04.2025
Security Guard
Paladin Security GRoup
01.2020 - 01.2021
Customer Service
Axis Bank
02.2018 - 09.2020
Business Administration And Commerce - Accounting And Finance
Canada College
High School Diploma -
D.A.V. SENIOR SECONDARY SCHOOL
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