Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
Hi, I’m

Aishwariya George

Toronto,Canada
Aishwariya George

Summary

Diligent with solid background in banking operations and client relationship management. Proven track record of supporting senior management and contributing to high-value projects.

Utilizes strong problem-solving skills to enhance operational efficiency and drive business growth. Track record of maintaining high standards in financial reporting and customer satisfaction.

Seeking to transition into new field where these skills can be effectively utilized. Dedicated to bringing value through innovative solutions and exceptional client service.

Skilled at helping customers and business accounts to meet financial needs by developing customized product and service solutions. Good communication, multitasking and conflict resolution skills.

Overview

14
years of professional experience
1
Certification

Work History

National Development Bank PLC

Senior Banking Associate-Junior Executive
11.2019 - 10.2023

Job overview

  • All Operations at Branch and customer service, handling foreign currency transactions
  • Customer Service Representative- Guiding customers to fulfill their financial needs

Merchant Bank of Sri Lanka and Finance PLC

Banking Assistant
01.2013 - 10.2019

Job overview

  • All Operations in branch
  • Teller functions, Petty cash, Account opens, Give relevant information to customers over the phone
  • Assist and support bank administration in its operational issues
  • Gather and analysis financial and related data of customers

Standard Chartered Bank PLC

Coordinator - Liability and Wealth Products
04.2010 - 04.2012

Job overview

  • Assist Manager Liability and Wealth Lending Products with the following activities:
  • Competitor and market analysis for the department
  • Preparing the rate sheet on Term deposits rates offered to customers
  • Analysis and preparing reports on customer performance and rewards
  • Conducting 'Mystery shopper' to obtain internal feedback from branches on sales and Marketing of Liability Products
  • Coordinating with internal and external stakeholders on revising the account opening documents, terms and conditions and marketing material
  • Liaising and proof-reading the customer documents translated from English to language
  • Communicate with Customers and Merchants

Education

OTHM
UK Certified

High School Diploma
04-2022

University Overview

GPA: Successfully Passed

CIMA
Wisdom (Sri Lanka)

GED
06-2016

University Overview

Successfully passed Foundation Level and following Operation Level

IDM

Diploma in Computerized Accounting
01.2009

University Overview

GPA: Passed with Distinction

London Business School
Colombo, 04

Foundation Diploma from English, Spoken English, IT & Business Management
01.2008

University Overview

GPA: Successfully Passed

Good Shepherded Convent
Sri Lanka

G.C.E{Local Advanced Level) Examination from Local Advanced Level
01.2008

University Overview

Economics A

Accounts C

Business Studies C

Good Shepherd Convent
Sri Lanka

G.C.E {Local Ordinary Level) Examination from All Subjects in Local Ordinary Level ( Sri Lanka )
01.2005

University Overview

Tamil Language A

Tamil Literature A

Roman Catholic A

Dance A

Mathematics B

Science and Technology B

Commerce B

Health and Science B

English C

Social Studies C

Skills

  • I am an organized, resourceful personable, fast learner, and fluent in three languages
  • Team Player , easily adopt to the environment and task whatever assigned by the organization
  • Ability to work with latest technological trends
  • Easily identify clients needs and able to advice towards their goals

Certification

I hereby certify that the above particulars furnished by me are true and correct to the best of my knowledge.

Personal Information

  • Date of Birth: 10/21/89
  • Gender: Female
  • Nationality: Sri Lankan
  • Marital Status: Married

Languages

English
Full Professional
Tamil
Native or Bilingual
Sinhala
Full Professional

Timeline

Senior Banking Associate-Junior Executive

National Development Bank PLC
11.2019 - 10.2023

Banking Assistant

Merchant Bank of Sri Lanka and Finance PLC
01.2013 - 10.2019

Coordinator - Liability and Wealth Products

Standard Chartered Bank PLC
04.2010 - 04.2012

OTHM

High School Diploma

CIMA

GED

IDM

Diploma in Computerized Accounting

London Business School

Foundation Diploma from English, Spoken English, IT & Business Management

Good Shepherded Convent

G.C.E{Local Advanced Level) Examination from Local Advanced Level

Good Shepherd Convent

G.C.E {Local Ordinary Level) Examination from All Subjects in Local Ordinary Level ( Sri Lanka )
Aishwariya George