Kazi Anika Newar
Winnipeg
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
6
6
years of professional experience
Work History
Sales Associate
La Vie En Rose
11.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Used in-store system to locate inventory and place special orders for customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Manage fitting room area, ensure its efficient, clean and organized at all times
- Greet customers warmly and assist with finding desired items, offering product recommendations based on their preferences and needs.
Sales lead
fine finds boutique
07.2021 - 08.2023
- Developed strong customer relationships that resulted in sales increase
- Greeting customer and handling phone calls
- Handled merchandise and dealt with customer inquires
- Handled refunds, exchanges and returns
- Assist in planning and implementing sales strategies
- Maintained product knowledge and reach sales goals
- Oversee day to day activities of the sales team and support sales staff
- Organize and conduct training for sales staff
Sales lead
Ecstasy
05.2019 - 05.2021
- Ranked in the top5% of the sales team for two years, regularly meeting or surpassing monthly and quarterly sales objectives
- Lead a group of sales representatives, offering professional growth, performance evaluations, and coaching to meet both individual and group sales targets
- Create and execute sales strategy to increase market share and meet revenue targets
- Hold frequent sales huddles and one-on-one meetings to make sure team members are inspired to surpass goals and in line with corporate objectives
- Collaborated with the teammates to develop successful sales plans for promotional events and peak seasons
- Assist customers in selecting products, providing recommendations to increase sales and answering inquiries
Education
Bachelor in Science - Computer Science
University of Manitoba
12.2025
High school - Cambridge O levels and Cambridge A levels
Aga Khan School Dhaka, Academia Dhaka
05.2021
Skills
- Excellent verbal and written communication
- Motivated and multitasker
- Effective Time Management
- Ability to Work in A Team
- Computer Proficient (Word, Power point, Excel)
- Fast Typing
- Organized and Fast Learner
- Positive Attitude Towards People
- Fluent in multiple languages (English, Bangla, Hindi)
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Full Professional
Arabic
Professional Working
Timeline
Sales Associate
La Vie En Rose
11.2024 - Current
Sales lead
fine finds boutique
07.2021 - 08.2023
Sales lead
Ecstasy
05.2019 - 05.2021
High school - Cambridge O levels and Cambridge A levels
Aga Khan School Dhaka, Academia Dhaka
Bachelor in Science - Computer Science
University of Manitoba
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