Aishwan Minhas
Surrey,BC
Summary
Proactive Floral Manager, Successful in leadership and motivation with extensive knowledge of store displays and marketing. Experienced Head cashier with 2.5 years of dedicated service, adept at overseeing cash transactions, managing cashier teams, and ensuring smooth operations at the checkout. Proven track record of accuracy, excellent customer service, and maintaining financial integrity
Overview
2
2
years of professional experience
Work History
Floral Manager
IGA Grocery Store
01.2023 - Current
- Trained employees on customer order taking and basic floral arranging.
- Decreased shrink by 40% through close monitoring of department.
- Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
- Inventoried plants and flower care supplies and ordered more.
- Improved Gross Profit by 10%: Increased department profit by 10% with first 6 months of my work as a Department Manager!
Head Cashier
IGA Grocery Store
10.2021 - Current
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Conflict Resolution: Handle customer disputes or issues related to payments and transactions.
- Cash Management: Oversee cash flow, including making change, handling returns, and managing cash shortages or overages.
Produce Clerk
IGA Grocery Store
06.2022 - Current
- Checked for outdated and overripe grocery items and removed from inventory.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
Education
Business Management Diploma - Business Management
Kwantlen Polytechnic University
Surrey, BC06.2023
Skills
- Merchandising Skills: Proficiency in arranging and displaying merchandise effectively on the sales floor to maximize sales and customer appeal
- Stock Management: Ability to maintain inventory levels and ensure the store is adequately stocked for the opening
- Physical Stamina: Capable of physically moving merchandise between sales and stock areas, which may involve lifting and carrying items
- Communication Skills: Strong communication abilities to coordinate with team members and potentially interact with customers as part of the stock team
Languages
English
Native or Bilingual
Hindi
Full Professional
Punjabi
Native or Bilingual
Additional Information
- Friday
- Saturday
Timeline
Floral Manager
IGA Grocery Store
01.2023 - Current
Produce Clerk
IGA Grocery Store
06.2022 - Current
Head Cashier
IGA Grocery Store
10.2021 - Current
Business Management Diploma - Business Management
Kwantlen Polytechnic University
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