Summary
Work History
Education
Skills
Accomplishments
Fliping houses
Languages
Timeline
Generic

Elia Russo

Vallejo

Summary

Dynamic professional with a proven track record at Safeway, enhancing operational efficiency and team performance. Expert in floral design and inventory management, I excel in fostering customer satisfaction and employee engagement. My adaptability and creative merchandising skills have significantly contributed to achieving and surpassing business goals.

Work History

Floral Manager

Safeway
  • Coordinated delivery logistics for large orders, optimizing routes to maximize timeliness without sacrificing product quality.
  • Trained employees on customer order taking and basic floral arranging.
  • Mentored junior staff members, fostering a positive team environment and improving overall performance.
  • Contributed to the company''s social media presence by sharing eye-catching images of unique arrangements and seasonal offerings.
  • Managed staff scheduling, balancing employee availability with store needs while minimizing overtime costs.
  • Inventoried plants and flower care supplies and ordered more.

Manager Asistant

IHOP
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Improved marketing to attract new customers and promote business.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Organized professional development programs for staff, leading to improved performance and skill sets.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.

Bartender

La Cabaña Restaurant
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Education

Bachelor Of Laws - Marketing Law

Universiad De El Salvador
El Salvador
2005

Skills

  • Product inventories
  • Customer service
  • Wedding arrangements
  • Workplace safety
  • Flower arranging
  • Plant maintenance
  • Goal setting
  • Task delegation
  • Scheduling
  • Team supervision
  • Quality assurance
  • Floral design expertise
  • Payroll
  • Merchandise display
  • Inventory oversight
  • Product ordering
  • Promotional planning
  • Design principles
  • Seasonal trends
  • POS terminals proficiency
  • Online sales
  • Shrink minimization
  • Flower packaging
  • Flower arrangements
  • Floral pricing
  • Floral displays
  • Funeral arrangements
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Relationship building
  • Organization
  • Team building
  • Creative merchandising and display
  • Self motivation
  • Analytical thinking
  • Professionalism
  • Quality control
  • Continuous improvement
  • Inventory management
  • Adaptability
  • Special occasion decorative pieces
  • Visual merchandising

Accomplishments

I have knowledge about measuring. I have worked and currently working with people flipping houses. I have experience buying materials for the houses and making sure the work is done. I love to learn and have a good eye for designs. I always try to be up to trend on houses and decore. So overall im looking for a part time job I both enjoy and know that I can grow from.

Fliping houses

Im currently working on my second fliping with a company. Where I am in charge of looking for materials and the overall quality control of bathrooms, kitchens, and more to achieve a high end look.

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Floral Manager

Safeway

Manager Asistant

IHOP

Bartender

La Cabaña Restaurant

Bachelor Of Laws - Marketing Law

Universiad De El Salvador

Similar Profiles

  • Madison Crowe

    Madison CroweMadison Crowe

    Pharmacy Technician at SafewayPharmacy Technician at Safeway

    View Profile
  • Daisy WYMAN

    Daisy WYMANDaisy WYMAN

    Person in Charge at SafewayPerson in Charge at Safeway

    View Profile
  • Samuel Fiore

    Samuel FioreSamuel Fiore

    Courtesy Clerk at SafewayCourtesy Clerk at Safeway

    View Profile
Elia Russo