AILENE GUERRERO
PRINCE ALBERT,Saskatchewan
Summary
Dynamic Store Manager with a proven track record at Homestead Investment Ltd., excelling in performance appraisals and employee training. Successfully enhanced store performance metrics and improved customer satisfaction through strategic operations management. Adept at maintaining health and safety standards while fostering strong supplier relationships to optimize profitability.
Overview
9
9
years of professional experience
Work History
Store Manager of Operations
Homestead Investment Ltd.
11.2023 - Current
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Evaluated store performance metrics to identify areas of improvement and implement necessary changes for better results.
- Ensured compliance with all company policies, procedures, and safety regulations to maintain a secure working environment.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Business Owner/Operator
QUALISOURCE ENTERPRISES
08.2016 - 09.2021
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
- Cultivated strong relationships with suppliers/vendors to secure favorable pricing agreements for materials/services needed for daily operations.
- Managed financial operations effectively by implementing stringent budget controls and regular financial reporting procedures.
Education
Basic Training Diploma - Medical Office Administration
SUNDANCE COLLEGE
Calgary, AB08-2025
Bachelor of Science - Food Science
CENTRAL LUZON STATE UNIVERSITY
NUEVA ECIJA, PHILIPPINES03-2002
Skills
- Computer skills
- Performance appraisals
- Health and safety
- Employee training
Languages
English
Timeline
Store Manager of Operations
Homestead Investment Ltd.
11.2023 - Current
Business Owner/Operator
QUALISOURCE ENTERPRISES
08.2016 - 09.2021
Basic Training Diploma - Medical Office Administration
SUNDANCE COLLEGE
Bachelor of Science - Food Science
CENTRAL LUZON STATE UNIVERSITY
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