Aileen Y Morales
Los Angeles
Summary
Proven track record in enhancing customer satisfaction and loyalty at Metro by T-Mobile, leveraging exceptional customer service and problem-solving skills. Excelled in a team-oriented environment, consistently meeting monthly sales targets through strategic planning and multitasking. Demonstrates a strong ability to manage financial transactions accurately, embodying both hard and soft skills essential for high-paced retail settings.
Overview
1
1
year of professional experience
Work History
Sale Associate
Metro by T-Mobile
01.2023 - 04.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Alliance Patti & Peter Neuwirth Leadership Academy
Los Angeles, CA07.2021
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Goal oriented
- Money handling
- Flexible schedule
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Sale Associate
Metro by T-Mobile
01.2023 - 04.2024
High School Diploma -
Alliance Patti & Peter Neuwirth Leadership Academy
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