Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

THUY MAI

Garden grove

Summary

Detail-oriented individual with strong time management and communication skills. Experienced in managing front desk operations and training staff, dedicated to creating a welcoming environment and enhancing client experiences.

Overview

5
5
years of professional experience

Work History

Manager

I-Perfect Nails & Spa
Stanton, CA
10.2021 - Current
  • Oversaw daily operations, ensuring exceptional service quality and customer satisfaction.
  • Trained and mentored staff on best practices in nail care and spa services.
  • Managed inventory levels, coordinating supply orders to maintain operational efficiency.

Receptionist

Gorgeous Nail Spa
Bakersfield, CA
05.2021 - 09.2021
  • Managed front desk operations, ensuring a welcoming environment for clients and visitors.
  • Scheduled appointments efficiently, optimizing daily workflow for service providers.
  • Handled customer inquiries and concerns, providing exceptional service to enhance client satisfaction.

Education

Certificate - Cosmetology

Santa Ana Beauty College
Santa Ana, CA
03-2020

Bachelor of Science - Business Administration

HCMC Open University
Vietnam
02-2016

Pharmacy Certificate - Pharmacy

Cuu Long College
HCM City, Vietnam
09-2012

Skills

  • Teamwork and collaboration
  • Customer service
  • Team leadership
  • Time management
  • Computer skills
  • Effective communication
  • Multitasking

Languages

Vietnamese
Native or Bilingual

Timeline

Manager

I-Perfect Nails & Spa
10.2021 - Current

Receptionist

Gorgeous Nail Spa
05.2021 - 09.2021

Certificate - Cosmetology

Santa Ana Beauty College

Bachelor of Science - Business Administration

HCMC Open University

Pharmacy Certificate - Pharmacy

Cuu Long College
THUY MAI