Ahmed Sharif Akali
Grande Prairie,Alberta
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's Restaurant
09.2023 - Current
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Loaded, unloaded, and moved material to and from storage and production areas.
Customer Service Personnel
Amco Company Limited
01.2022 - 04.2023
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution
- Informed customers of in-store promotions or pricing specials
- Refilled and rotated items on shelves to maintain well-stocked inventory
- Answered product questions with up-to-date knowledge of sales and store promotions
- Greeted customers promptly and responded to questions
- Maintained work area and kept cash drawer organized
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor
Education
Health Care Aide -
Northwestern Polytechnic
Bachelor of Science - Optometry
Kwame Nkrumah University Of Science And Technology
High School Diploma -
Kumasi Anglican Senior High School
Kumasi, Ghana06.2021
Skills
- Clear Communication
- Customer Engagement
- Cleaning
- Safe Food Handling
- Heavy Lifting
- Interactive communication skills
- Resilience and persistence
Accomplishments
- Achieved Employer of the Month at Mcdonald by completing assigned duties with accuracy and efficiency.
Certification
- CPR BLS
Timeline
Crew Member
McDonald's Restaurant
09.2023 - Current
Customer Service Personnel
Amco Company Limited
01.2022 - 04.2023
Health Care Aide -
Northwestern Polytechnic
Bachelor of Science - Optometry
Kwame Nkrumah University Of Science And Technology
High School Diploma -
Kumasi Anglican Senior High School
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