Ahmed Mustafa Jibrail Borja
Mississauga,Ontario
Summary
Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in organization. Motivated cashier and stocker with 3 years of experience in merchandising and stock clerk jobs. Accomplished various tasks daily, including inventory, stocking shelves with products of all brands and collecting payments with cash registers. Cheerful when assisting customers and coworkers.
Overview
2
2
years of professional experience
Work History
Grocery-store-clerk
Alonzo Vasquez
11.2022 - 02.2023
- Completed end-of-day closing procedures diligently including cash reconciliation and reporting discrepancies in a timely manner.
- Processed refunds and exchanges in accordance with company policy.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Collaborated with fellow team members to complete daily tasks efficiently and effectively.
- Worked with floor team and managers to meet wide range of customer needs.
- Supported store management in various administrative tasks such as filing and data entry when required.
- Pleasantly greeted customers and provided prompt and courteous service.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Adhered to safety guidelines for lifting heavy objects or operating equipment properly within the workplace setting.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Helped maintain overall store appearance by cleaning floors, windows, and restrooms regularly.
- Handled returns and exchanges with courtesy, maintaining a commitment to customer satisfaction.
Warehouse Forklift Operator
Matrix Logistics
10.2021 - 02.2022
- Supported the shipping department with prompt loading and unloading tasks utilizing a variety of specialized attachments on the forklift as needed.
- Weighed materials or products to record weight or other production data on tags or labels.
- Increased warehouse efficiency by implementing a new forklift operating system and training staff.
- Assisted in inventory management through accurate record-keeping of forklift operations and stock movement.
- Streamlined order processing with efficient materials handling and accurate placement of goods using a forklift in designated locations.
- Manually counted Number of picked and packaged orders for any loss.
- Unloaded materials and goods at designated locations for best project availability.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Collaborated with other warehouse team members, ensuring smooth workflow through effective communication during forklift operations.
- Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
- Operated or tended automatic stacking, loading and packaging machines.
Reverse Logistics Specialist
Amazon
09.2020 - 11.2020
- Improved warehouse efficiency through meticulous organization of returned products and prompt redistribution to appropriate channels.
- Enhanced customer satisfaction levels by promptly addressing inquiries regarding product returns, issuing timely refunds or exchanges as needed based on company policies.
- Studied data to identify trends and patterns in transportation activity.
- Monitored and adjusted inventory levels according to demand.
- Negotiated contracts to secure favorable rates and terms.
- Expedited order processing times by effectively managing high volumes of returned merchandise during peak seasons.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Established strong relationships with vendors, facilitating smooth communication for effective resolution of return-related issues.
- Managed inventory levels to verify availability of stock for customer orders.
- Managed the disposal of non-salvageable items in compliance with environmental regulations, reducing the company''s ecological footprint.
- Monitored inventory levels of returned products, ensuring adequate stock for resale or redistribution while minimizing excess storage costs.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Updated and maintained databases to track shipments and inventory.
- Handled complex return cases involving hazardous materials or international shipments, adhering to all safety regulations and customs requirements.
- Strategized best methods and tactics for efficient storage and handling of materials.
Education
Bachelor of Arts - Humanities Studies
Trent University
Peterborough, Canada09.2026
High School Diploma -
St. Marcellinus Secondary School
Mississauga, ON06.2020
Skills
- Escorting customers
- Display Setup
- Honest and Dependable
- Self Motivation
- Presentation Skills
- Cash Register Operation
- Coordinating schedules
- Continuous Improvement
- Product displays
- Problem-Solving
- Basic Mathematics
- Multitasking Abilities
- Analytical Thinking
Languages
English
Native or Bilingual
French
Professional Working
Additional Information
I am skilled in computers, technological devices, reception and quick responses to customers. I have very good spatial awareness, and I am enthusiastic about my work environment as I love helping customers find what they need. Especially, when it comes to work routines and ethics I have very good skills in organization & precision of organizing products on shelves in proper order.
Timeline
Grocery-store-clerk
Alonzo Vasquez
11.2022 - 02.2023
Warehouse Forklift Operator
Matrix Logistics
10.2021 - 02.2022
Reverse Logistics Specialist
Amazon
09.2020 - 11.2020
Bachelor of Arts - Humanities Studies
Trent University
High School Diploma -
St. Marcellinus Secondary School
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