Milka Tegbaru
Toronto,ON
Summary
Enthusiastic humanities major with a passion for learning through research and practicing academic referencing techniques. Capable of successfully working independently and within a team. Creative and agile problem-solver well-versed in customer experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Grocery Store Cashier
NoFrills
06.2021 - Current
- Stayed current on product availability, promotions, and customer service policies to serve clients better
- Actively verified products on the shelf to ensure they met our quality assurance standards
- Consistently delivered assistance to clientele by providing exceptional service in a timely manner
- Monitored self-checkout systems and provided assistance in resolving complex problems
- Assisted customers by finding items quickly by using my product knowledge to boost store satisfaction rates
ASSU Member Selections Commitee
Arts And Science Student Union
10.2023 - 02.2024
- Coordinated efforts between subcommittees by establishing clear lines of communication.
- Assisted in budget formulation and financial oversight, optimizing resource allocation for maximum impact.
- Developed strong working relationships with other committees to foster collaboration across functional areas of responsibility.
- Oversaw volunteer recruitment efforts, attracting top talent who were passionate about the organization''s mission.
- Contributed to the development of strategic plans, setting a clear direction for the organization''s future growth.
- Facilitated open communication among committee members, fostering an environment of trust and mutual respect.
Minister of Justice
Day Of Action For A Just Transition
02.2022 - 03.2022
- Prepared speaking material to engage a large audience of 100+ individuals, successfully practicing public speaking techniques
- Researched the effects of climate change to better inform the audience on the topic
- Demonstrated leadership skills to channel the audience's care for the environment into changes that will have a positive effect based on the environment based on science-backed data
Education
Bachelor of Arts - Philosophy
University of Toronto
Toronto, ON06.2026
High School Diploma -
Monarch Park Collegiate Institute
Toronto, ON06.2022
Skills
- Customer service-focused
- Employee training
- Cashier experience
- Written and oral communication
- Performance improvement
- Memorization and recall aptitude
- Assisting customers
- Store opening and closing
- Escorting customers
- Department operations
Accomplishments
- Established long-term relationships with a large base of customers through effective listening, open-ended questioning and positive response to inquiries.
- Volunteered to handle the cash register when the store was short-staffed with zero till errors during the entire time.
- Developed outstanding skills in time management, customer engagement and oral communications through consistent interaction with supervisors and customers.
Certification
- Smart Serve, AGCO - November 2022
- First Aid and CPR, Canadian Red Cross - March 2019
Timeline
ASSU Member Selections Commitee
Arts And Science Student Union
10.2023 - 02.2024
Minister of Justice
Day Of Action For A Just Transition
02.2022 - 03.2022
Grocery Store Cashier
NoFrills
06.2021 - Current
Bachelor of Arts - Philosophy
University of Toronto
High School Diploma -
Monarch Park Collegiate Institute
- Smart Serve, AGCO - November 2022
- First Aid and CPR, Canadian Red Cross - March 2019
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