Guaranteed long-lasting, high-quality repairs for various types of leather and leather products.
Conducted staff training sessions for new hires, ensuring they were well-equipped to provide excellent customer service.
Handled customer returns or exchanges diplomatically, resolving issues quickly while retaining goodwill towards the brand.
Created dynamic patterns for new leather projects and completed high-quality repairs to deliver exceptional customer service and unique final products.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Passionate about learning and committed to continual improvement.
Demonstrated strong organizational and time management skills while managing multiple projects.
Paid attention to detail while completing assignments.
Increased cross-selling opportunities by suggesting complementary items such as accessories or shoe care products tailored to each client''s needs.
Dyed pieces of leather to match other pieces and fit customer specifications.
Excellent communication skills, both verbal and written.
Education
GCBN
Victoria Island
Associate Of Arts from Shoes Making Worker Foundation
05.2018
University Overview
Skills
Pattern Making
Color Matching
Type tool repairs
Hand Stitching
Sole stitching
Machine Operation
Patternmaking
Sewing Techniques
Shoe Repair
Shoe designing
Materials Preparation
Time Management
Timeline
Shoes Makers
Machine Operator
03.2011 - Current
GCBN
Associate Of Arts from Shoes Making Worker Foundation
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