Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ChunKit Tong

Port Moody,British Columbia

Summary

Bachelor's degree in Fashion and Textiles (Design) from Hong Kong Polytechnic University, with good foundation in design principles, textile knowledge, and trend forecasting. Proficient in Adobe Illustrator for creating innovative designs and technical drawings. Strong background in customer service and communication, enhanced through social service learning and internships. Quick learner with adaptability to new environments, committed to applying skills in real-world fashion challenges.

Overview

6
6
years of professional experience

Work History

Customer Service Associate/Cashier/Food Counter Attendant

Singapore Hawker Restaurant
Coquitlam, British Columbia
08.2024 - Current
  • Assisted customers with menu selections and order placements.
  • Addressed customer inquiries and resolved service-related issues promptly.
  • Collaborated with kitchen staff to ensure timely food preparation.
  • Effectively multitasked within fast-paced environment.
  • Handled complaints from customers professionally while maintaining positive attitude towards guests at all times.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Part-time Sales Associate

Inditex
Hong Kong
07.2023 - 10.2023
  • Providing product information, offering personalized fashion advice
  • Handled stock replenishment, inventory control
  • Maintained presentation of sales floor, ensuring attractive merchandise displays met company' visual standards
  • Skilled in visual merchandising and display design to boost product appeal and customer engagement
  • Strong customer service and communication skills.
  • Keen eye for fashion and trends, effectively matching products with customer needs.

Part Time Tailor Assistant

Zhang Hong
Hong Kong
06.2021 - 07.2023
  • Executed alterations and repairs on clothing for customers.
  • Guided customers in garment fit, style modifications, and fabric selection.
  • Assist sourced diverse fabrics and trimmings to meet various textile demands.
  • Basic application hand-sewing techniques, alongside industrial sewing machines and sergers.
  • Identified and adapted to emerging fashion trends effectively.
    Delivered outstanding customer service through consultations and tailored advice.

Fashion Designer Assistant (Internship)

Studio Redemptive
Hong Kong
07.2021 - 09.2021
  • Assisted lead designers in the creation of design concepts, sketches, and sample garments.
  • Conducted extensive market research to identify emerging trends and gather inspiration for new collections.

Part-Time Waiter

Yahataya ShaBu Shabu
Hong Kong
01.2020 - 08.2020
  • Greeted and seated customers to create welcoming environment.
  • Provided excellent customer service to ensure repeat customers.
  • Took customer orders and addressed menu inquiries efficiently.
  • Cleared and cleaned tables promptly between customers.
  • Monitored customer satisfaction by checking on dining experience regularly.
  • Assisted with setup of dining area for optimal service delivery.

Education

Bachelors - Fashion & Textiles (Design)

The Hong Kong Polytechnic University
Hong Kong
06.2024

Higher Diploma - Fashion Design

Hong Kong Design Institute
Hong Kong
06.2022

Skills

  • Product information
  • Personalized fashion advice
  • Stock replenishment
  • Inventory control
  • Visual merchandising
  • Display design
  • Customer service
  • Communication skills
  • Fashion trends
  • Collaboration
  • Clothing alteration
  • Garment fit advice
  • Style modifications
  • Fabric selection
  • Fabric sourcing
  • Pattern making
  • Garment fitting
  • Draping
  • Hand sewing
  • Industrial sewing machines
  • Serging machines
  • Fashion trend adaptation
  • Design concepts
  • Sketching
  • Sample garments
  • Market research
  • Adobe Illustrator
  • Adobe Photoshop
  • Creativity
  • Decision-making
  • Fashion design
  • Fashion draping
  • Fashion pattern marking
  • Fashion retail
  • Fashion styling
  • Fashion technical drawing
  • Layout design
  • Logo design
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Pattern marking
  • Retail sales
  • Sewing
  • Time management
  • Cash handling
  • Effective communication

Languages

English
Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual

Timeline

Customer Service Associate/Cashier/Food Counter Attendant

Singapore Hawker Restaurant
08.2024 - Current

Part-time Sales Associate

Inditex
07.2023 - 10.2023

Fashion Designer Assistant (Internship)

Studio Redemptive
07.2021 - 09.2021

Part Time Tailor Assistant

Zhang Hong
06.2021 - 07.2023

Part-Time Waiter

Yahataya ShaBu Shabu
01.2020 - 08.2020

Bachelors - Fashion & Textiles (Design)

The Hong Kong Polytechnic University

Higher Diploma - Fashion Design

Hong Kong Design Institute

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