Ahmed El Sakka
195 Deerfox Dr Ottawa,Canada
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Licensed Mortgage Broker
Money Solutions Inc-SELF
03.2022 - Current
- Explained different types of loans pertaining to client situations.
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
- Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Proactively identified solutions for customers experiencing credit issues.
- Compiled closing packages for drafting and presentation accuracy.
- Explained very technical financial information to applicants in easy to understand language.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans
Insurance Agent
Allstate Insurance Companies
10.2021 - Current
- Maintained high standards of customer service by building relationships with clients.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Met with customers to provide information about available products and policies.
- Analyzed risk factors to recommend appropriate coverage levels
Licensed Real Estate Agent
Keller Williams Integrity -SELF
06.2019 - Current
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Negotiated, facilitated and managed real estate transactions.
- Advised and informed prospective clients on current market activities and conditions.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Appraised residential properties for sale, employing knowledge of residential real estate, local markets and overall availabilities.
Mortgage Consultant
Greenflow Financial
01.2020 - 01.2021
- Oversaw sales and underwriting processes of mortgage lending office.
- Explained different types of loans pertaining to client situations.
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Explained very technical financial information to applicants in easy to understand language.
- Proactively identified solutions for customers experiencing credit issues.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
Business Development Manager
CANADIAN MORGTAGES INC.
01.2019 - 01.2020
- Collaborated with and facilitated communications between borrowers and lenders to obtain ideal loans for home purchases.
- Assessed clients' financial data to determine loan suitability.
- Explained different types of loans pertaining to client situations.
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
- Implemented sales strategies that established relationships with realtors and CPAs.
Membership Sales Representative
CAA North & East Ontario
06.2010 - 07.2018
- Drove team revenue totals by bringing in top sales numbers.
- Helped customers navigate choices between services with support for questions such as terms, pricing and availability.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Resolved issues efficiently and enhanced customer satisfaction ratings.
- Set up appointments with potential and current customers to promote new products and services.
Telecommunications Sales Representative
BELL CANADA
02.2005 - 06.2010
- Helped customers navigate choices between services with support for questions such as terms, pricing and availability.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Resolved issues efficiently and enhanced customer satisfaction ratings.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
Rental Car Manager
Enterprise Rent-A-Car
07.2002 - 02.2004
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance on [Timeframe] basis and conveyed constructive feedback to improve skills.
- Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.
Education
Bachelor of Arts - Economics
Carleton University
Ottawa, ONMortgage Agent Course
Real Estate And Mortgage Institute of Canada.
Toronto, ON07.2018
Ontario Real Estate Association (OREA)
Toronto, ONSkills
- Property Evaluation
- Microsoft suite
- Credit/financial analysis
- Sound judgment
- Analytical thinking
- Attention to detail
- Problem-solving skills
- Knowledge of risk management, quality assurance and oversight
- Excellent interpersonal skills (tact, judgment, diplomacy, professionalism, and political sensitivity)
- Organizational skills
Timeline
Licensed Mortgage Broker
Money Solutions Inc-SELF
03.2022 - Current
Insurance Agent
Allstate Insurance Companies
10.2021 - Current
Mortgage Consultant
Greenflow Financial
01.2020 - 01.2021
Licensed Real Estate Agent
Keller Williams Integrity -SELF
06.2019 - Current
Business Development Manager
CANADIAN MORGTAGES INC.
01.2019 - 01.2020
Membership Sales Representative
CAA North & East Ontario
06.2010 - 07.2018
Telecommunications Sales Representative
BELL CANADA
02.2005 - 06.2010
Rental Car Manager
Enterprise Rent-A-Car
07.2002 - 02.2004
Bachelor of Arts - Economics
Carleton University
Mortgage Agent Course
Real Estate And Mortgage Institute of Canada.
Ontario Real Estate Association (OREA)
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