Ahmed Ali
Charlottetown,PE
Summary
Aspiring student eager to secure a part-time position to gain practical work experience, develop essential skills, and contribute to an organization's success. Adaptable and motivated, I’m ready to take on various roles and responsibilities to support the needs of the employer. I bring a strong work ethic, excellent communication skills, and a commitment to learning and growth to any job opportunity.
Overview
5
5
years of professional experience
Work History
Market Research Interviewer
Creative Max
08.2020 - 10.2023
- Recorded accurate respondents' answers during interviews for future reference.
- Scheduled interview appointments with respondents and created multiple questionnaires before commencing data collection.
- Met with supervisor to determine project scope, outline deliverables or timelines and create action plan.
- Analyzed consumer opinions and collect data to enable organizations infer political, social, and economic decisions, using statistical software to manage and organize information.
- Delivered information from script regarding surveys for on-demand phone project assignment.
- Maintained detailed records of interview responses, facilitating easy analysis and reporting of findings.
Customer Support Associate
Zain KSA
02.2020 - 07.2020
- Demonstrated computer skills for data entry and answered broad variety of inquiries.
- Answered constant flow of customer calls with minimal wait times.
- Collaborated effectively with cross-functional teams to address complex customer issues and achieve positive outcomes.
- Processed customer service orders promptly to increase customer satisfaction.
- Responded to customer inquiries and provided technical assistance over phone and in person.
Customer Service Representative
CarrefourSA
04.2019 - 09.2019
- Sought ways to improve processes and services provided.
- Investigated and resolved customer inquiries and complaints quickly.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Bachelor of Science - Computer Science
University of Prince Edward Island
Charlottetown, PE04.2026
Skills
- Organizational Skills
- Customer Service
- Technical Support
- Payment Processing
- Call center experience
- Teamwork and Collaboration
- Collaborative Team Player
- Clerical Support
- Data Analysis
- Data Entry
Timeline
Market Research Interviewer
Creative Max
08.2020 - 10.2023
Customer Support Associate
Zain KSA
02.2020 - 07.2020
Customer Service Representative
CarrefourSA
04.2019 - 09.2019
Bachelor of Science - Computer Science
University of Prince Edward Island
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