Joan Odin
Winnipeg,Canada
Summary
Dedicated, personable, and organized individual with over 1 year of recruitment experience seeking a Recruiter position. Strong interpersonal skills, fluency in English, and a passion for helping individuals find the right opportunities. Efficiently manages administrative tasks and supports HR functions. Solid understanding of recruitment processes and employee relations. Skilled in data entry and maintaining confidential records. Committed to fostering a positive workplace environment and contributing to organizational success.
Overview
3
3
years of professional experience
Work History
Market Research Interviewer
Prairie Research Associates
01.2023 - Current
- Gather and collect market insight by cold calling
- Partner with third parties to share collective market research
- Use a friendly tone and words to make respondents comfortable to share answers
- Conduct data through phone interview with the public
- Casual
Customer Service Representative
Hinduja Global Solutions (HGS)
09.2024 - 12.2024
- Assisted Rogers and Fido customers with inquiries about mobile plans, services, and home solutions
- Recommended suitable plans to meet customer needs and improve satisfaction
- Resolved basic technical and billing issues, escalating complex cases when necessary
- Used customer service tools like Maestro, One Source, and V21 to manage accounts
- Maintained customer privacy by following strict data protection protocols
- Worked with team members to create a positive and supportive experience for customers
- Delivered friendly and empathetic service to ensure customer satisfaction
- Contract
Recruitment Assistant
TIPS Staffing Agency
10.2023 - 05.2024
- Assisted in screening and sourcing candidates for various roles across multiple industries
- Conducted phone and in-person interviews, providing support throughout the hiring process
- Managed recruitment-related administration, including scheduling interviews and maintaining candidate databases
- Used ICIMS to manage job postings and applications
- Assisted in managing hiring process using Workday
- Collaborated with the recruitment team to ensure timely and accurate communication with candidates
- Built strong relationships with clients and candidates to foster trust and facilitate the recruitment process
Casual Dietary Aide
Simkin Care Centre
09.2023 - 12.2023
- Follow company’s meal preparation policy and dietary plans
- Work with clinical dietician and supervisor to ensure that residents are provided with the accurate diet
- Ensure proper hygiene in the kitchen and with other dietary equipment
- Casual
Dietary Aide
EXTENDICARE TUXEDO VILLA
05.2022 - 09.2022
- Provide meals for residents in accordance with their dietary plans
- Partner with clients to facilitate self-feeding to promote independence
- Work closely with staff and regulatory groups to promote a healthy lifestyle
- Properly sanitize utensils and cutlery to ensure health and safety of clients
- PART TIME / TERM
Dietary Aide
LION’S PRAIRIE MANOR
03.2022 - 05.2022
- Used time management skills to serve large groups meals
- Use medical devices such as slings and lifts to transport patients
- Meal preparation and presentation for client group
- PART TIME / TERM
Education
Diploma in Business Administration - Human Resources Management
Red River College
Winnipeg, MB04-2024
Skills
- Recruitment Experience: Proficient in screening resumes, conducting interviews, and identifying potential candidates for various positions
- Communication: Fluent in English, both written and verbal
- Team Collaboration: Experience working independently and within teams to meet organizational goals
- Customer Service: Genuinely interested in helping candidates and ensuring a smooth recruitment process
- Time Management: Efficiently handle recruitment tasks and meet deadlines while working full-time
- Legal Eligibility: Authorized to work in Canada without restrictions
- Proficient in Microsoft Office Suite
- Proficient in Workday and ICIMS
- Customer satisfaction
- SWOT analysis
- KPI tracking
Availability
Available full-time Monday to Friday,7am –11pm
Languages
English
Native or Bilingual
Timeline
Customer Service Representative
Hinduja Global Solutions (HGS)
09.2024 - 12.2024
Recruitment Assistant
TIPS Staffing Agency
10.2023 - 05.2024
Casual Dietary Aide
Simkin Care Centre
09.2023 - 12.2023
Market Research Interviewer
Prairie Research Associates
01.2023 - Current
Dietary Aide
EXTENDICARE TUXEDO VILLA
05.2022 - 09.2022
Dietary Aide
LION’S PRAIRIE MANOR
03.2022 - 05.2022
Diploma in Business Administration - Human Resources Management
Red River College
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