Ahmad Naghar
Toronto,ON
Summary
I am a motivational and driven undergraduate student at the University of Toronto, currently in my third year pursuing a major in Human Biology and Neuroscience. I have gained valuable work experience that has shaped my skills in teamwork, empathy, and punctuality. These qualities have been honed through various roles where collaboration and understanding were crucial. My ultimate goal is to become an invaluable asset to the corporation I am employed under. I am driven by a desire to contribute my knowledge and skills to make a positive impact. With a strong work ethic and a genuine dedication to continuous growth, I am confident in my ability to exceed expectations and bring value to any organization I am a part of.
Overview
5
5
years of professional experience
Work History
Sales
All Over Canada Vanlines Call Centre Customer Service
- Take customer calls and provide support for their inquires
- Offer assistants to the customers that need
- Call customers to offer new product or programs
- Trained and mentored sales representatives in sales techniques and strategies.
Dish washer , Server , Cook
Kandahar Kabab
01.2021 - 01.2022
- Consistently followed health and safety guidelines to prevent accidents and maintain a safe working environment
- Assisted with food preparation and cooking tasks to ensure timely and efficient service
- Excellent verbal and written communication skills
- Clear and concise communication to ensure customers understand information and solutions
- Analyzing and solving customer problems in a timely and effective manner
- Quick thinking and resourcefulness in resolving issues
- Ensuring prompt and efficient transfer of non-emergency patients
- Ensuring patient safety during transfers
- Providing compassionate and empathetic support to patients during transfer.
- Enhanced customer satisfaction by consistently delivering clean and well-maintained garments.
Non Emergency Patient Transfer
Encore patient transfer
01.2020 - 01.2021
- Handling customer inquiries, concerns, and complaints
- Maintaining a positive and professional demeanor while assisting customers.
- Improved patient comfort by providing compassionate and attentive care during transfers.
- Ensured timely transports by efficiently coordinating with hospital staff and maintaining clear communication.
Cashier, Baker, Cleaner
Tim Horton's
01.2019 - 01.2021
- Provided exceptional customer service, took orders, and cleaned the store after closing
- Assisted with baking in the back of the store
- Maintaining cleanliness and organization of the work area to ensure a safe and sanitary environment for customers and staff
- Assisted in maintaining inventory levels for bakery products and notified management of any shortages or excesses
- Assisting with inventory management and restocking supplies with management to ensure smooth operations and availability of products for customers
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to create a positive and efficient work environment, fostering a sense of unity and teamwork.
Mover, Installer, Stager, Furniture Wrapper
Stagers choice
01.2017 - 01.2019
- Office installation and moving company
- Responsibilities included office installations and moving services
- Worked as a team player to ensure excellent customer service
- Demonstrated experience in handling customer inquiries, concerns, and complaints
- Maintained a positive and professional demeanor while assisting customers
- Excellent verbal and written communication skills
- Analyzed and solved customer problems in a timely and effective manner
- Quick thinking and resourcefulness in resolving issues
- Properly cleaned and sanitized to meet health and safety standards.
Education
Honors Bachelors Degree Physical And Environmental - Human Biology & Neuroscience
University Of Toronto
Skills
- Team player
- Punctual
- Customer Service Specialist
- Experience in handling customer inquiries, concerns, and complaints
- Ability to maintain positive and professional demeanor while assisting customers
- Ability to analyze and solve customer problems in a timely and effective manner
- Attention to detail
- Practical interactions ability with all classifications
- Time Management
- Quick thinking and resourcefulness in resolving issues
- Prompt and dedicated to meeting deadlines and able to multitask
- Time Management
- Quick thinking and resourcefulness in resolving issues
- Prompt and dedicated to meeting deadlines and able to multitask
Languages
English
Arabic
Timeline
Dish washer , Server , Cook
Kandahar Kabab
01.2021 - 01.2022
Non Emergency Patient Transfer
Encore patient transfer
01.2020 - 01.2021
Cashier, Baker, Cleaner
Tim Horton's
01.2019 - 01.2021
Mover, Installer, Stager, Furniture Wrapper
Stagers choice
01.2017 - 01.2019
Sales
All Over Canada Vanlines Call Centre Customer Service
Honors Bachelors Degree Physical And Environmental - Human Biology & Neuroscience
University Of Toronto
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