Ahmad Altaha
Chestermere,AB
Summary
I am a versatile, dedicated, and highly qualified individual and conduct all my duties with integrity and respect. I began my employment in customer service where I then transitioned into security related work. I am dedicated in focusing on a career path related to law enforcement and I am confident that my active listening skills, analytical problem solving skills and extensive experience in security/supervisory positions will help me excel in this field. I enjoy being challenged in dynamic working environments and am seeking for long term employment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supervisor
Calgary Drop-in Centre
04.2020 - Current
- Conducted routine inspections to check quality and compliance with established specifications.
- Collected, arranged, and input information into database system.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Liaised with local emergency services (CPS, EMS, MRU, DOAP Team, CFD, CTS)
- Familiar with the use of radio communications with staff.
- Familiar with attending medical emergencies along with the use of NARCAN application.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Evaluated security systems and procedures to identify areas for improvement.
- Monitoring premises for illegal activities and conducting building search and seizure
Armed Guard
GardaWorld Cash Services
09.2022 - Current
- Prepared reports documenting investigation activities and results.
- Maintained physical fitness to perform physically demanding job tasks.
- Operated communication equipment to maintain contact with other security personnel during emergency calls.
- Consistently applied transit system laws.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Maintained confidentiality to protect sensitive information and prevent harmful release of information.
- Transported cash from and to multiple different locations.
Mental Health Care Security Guard
Paladin Health
07.2017 - 02.2021
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Wrote detailed reports of all security breaches and investigations.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Familiar with the Alberta Mental Health Act
- Responded quickly to emergency situations to assess and deflect issues. (verbal de-escalation)
- Frequent interactions with mental health patients.
- Liaising with emergency services (CPS, CFD, EMS)
- Interacting with the public including youth clients.
Diplomatic Escort
Baghdad And Salah Ad Din Governorate
03.2019 - 02.2020
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Participated in continuous firearms proficiency, defensive driving.
- Conducting patrols at checkpoints including drug law enforcements
- Familiar with working alongside canine units.
- Inspecting passengers and carrying out search procedures (canine search procedures)
- High attention to details while completing assignments and tasks.
- Conducted traffic control as required
- Familiar with the correct manual handling principle.
- Executed search and seizure operations in strict accordance with applicable laws and regulations.
Cashier
Sobeys
01.2015 - 07.2017
- Welcomed customers and helped determine their needs.
- Used POS system to enter orders, process payments and issue receipts.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register to record transactions accurately and efficiently.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
High School Diploma -
Forest Lawn High School
Calgary, AB06.2017
Skills
- De-Escalation Techniques
- Customer Service
- Critical Thinking
- Firearm Handling
- Advanced First Aid
- CCTV System Operations
- Criminal Law Understanding
- Activity Logging and Reporting
- Effective Verbal Communication
- Adaptable and Flexible
Certification
- Firearms License (Restricted and Non-restricted)
- Advanced Certified CPR and First Aid – Red Cross
- Non-Violent Crisis Intervention (NVCI)
- Security Services and Investigators Act Individual License,
Timeline
Armed Guard
GardaWorld Cash Services
09.2022 - Current
Supervisor
Calgary Drop-in Centre
04.2020 - Current
Diplomatic Escort
Baghdad And Salah Ad Din Governorate
03.2019 - 02.2020
Mental Health Care Security Guard
Paladin Health
07.2017 - 02.2021
Cashier
Sobeys
01.2015 - 07.2017
High School Diploma -
Forest Lawn High School
- Firearms License (Restricted and Non-restricted)
- Advanced Certified CPR and First Aid – Red Cross
- Non-Violent Crisis Intervention (NVCI)
- Security Services and Investigators Act Individual License,
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