Aleisha Janzen
Chilliwack,BC
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor
Ruth and Naomi's
04.2024 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Developed effective improvement plans in alignment with goals and specifications.
Client Engagement Worker
Ruth And Naomi's
12.2023 - Current
- Ensured safety of residents by monitoring and enforcing shelter rules and protocols consistently.
- Contributed to the establishment of a supportive and inclusive atmosphere within the shelter through active listening and empathetic engagement with clients.
- Addressed crisis situations with sensitivity, utilizing conflict resolution skills to maintain a safe environment for all parties involved.
Bartender
J's Kitchen
10.2022 - 10.2023
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Deli Manager
Loblaw
03.2022 - 10.2022
- Maximized customer satisfaction scores by training employees well and implementing strong customer relations standards.
- Managed team of 20 employees in high-volume deli doing more than $100 000 in business each week.
- Delegated work to staff, setting priorities and goals.
Personal Shopper
Superstore
05.2020 - 07.2020
- Provided customer service
- Identifying clients' needs and locating products that meet those requirements
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Dishwasher
Noodlebox
01.2019 - 07.2019
- Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large trays and other items used often by kitchen staff.
- Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
Education
Primary Care Paramedic
JIBC
Chilliwack, BC06-2024
Certificate - EMR
JIBC
06.2022
GED -
University of Fraser Valley
04.2019
Skills
- Professionalism and Ethics
- Client Advocacy
- Resilience and persistence
- Safety Monitoring
- EMR / EHR
- Boundaries Maintenance
- De-Escalation Techniques
- First-aid and CPR
- Team building
Certification
Serving it right
Food safe level 1
Emergency medical responder
Timeline
Supervisor
Ruth and Naomi's
04.2024 - Current
Client Engagement Worker
Ruth And Naomi's
12.2023 - Current
Bartender
J's Kitchen
10.2022 - 10.2023
Deli Manager
Loblaw
03.2022 - 10.2022
Personal Shopper
Superstore
05.2020 - 07.2020
Dishwasher
Noodlebox
01.2019 - 07.2019
Certificate - EMR
JIBC
GED -
University of Fraser Valley
Primary Care Paramedic
JIBC
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