Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
References
Timeline
Generic
Agnieszka Delega

Agnieszka Delega

Toronto,ON

Summary

Customer-centered and organized professional with an advanced degree, bringing a broad background in project management, customer relations, and continuous improvement. Collaborative communicator to quickly build relationships with both clients and business audiences. Practiced problem solver with a technologically savvy nature, known for innovation and creative problem-solving abilities to address business challenges.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Business Manager

Jolly Roger Productions
01.2023 - Current
  • Researched competitive landscape in order to develop strategic plans that would provide a competitive advantage over competitors.
  • Developed and implemented policies and procedures to improve operational efficiency.
  • Improved tools to enable better tracking and business analysis.

Team Lead Set Dresser

Film Industry
01.2022 - Current
  • Effectively guiding team of 5-10 members through all project stages.
  • Collaborated with other departments to develop effective solutions that meet customer needs.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.

Emergency Dispatcher

Emergency Center
01.2020 - 01.2022
  • Utilized mapping systems to determine locations for responding personnel; tracked unit status in order to ensure timely response times.
  • Assisted callers by providing pre-arrival instructions until help arrived at scene.
  • Ensured that all dispatch requests were handled promptly and efficiently.

Education

Master of National Security -

Adam Mickiewicz University
Poznan
01.2020

Skills

  • Creative thinking
  • Analytical skills
  • Networking abilities
  • Pressure management
  • Strategic planning
  • Critical analysis
  • Leadership qualities
  • Team collaboration
  • Problem-solving expertise
  • Cross-department collaboration

Certification

  • Google: Digital Marketing & E-commerce
  • IBM: Introduction to Artificial Intelligence
  • Tableau: Introduction to Business Analytics

Languages

Polish
Native/ Bilingual
English
Native/ Bilingual

References

References available upon request.

Timeline

Business Manager

Jolly Roger Productions
01.2023 - Current

Team Lead Set Dresser

Film Industry
01.2022 - Current

Emergency Dispatcher

Emergency Center
01.2020 - 01.2022

Master of National Security -

Adam Mickiewicz University

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Agnieszka Delega