AGNES BRIMA
McDonald's
Toronto,ON
2
Languages
1
Certification
1
year of professional experience
Organized and dependable candidate with over 2 years of experience successfully managing multiple priorities with a positive attitude willingness to take on added responsibilities to meet team goals.
Expertise in creating welcoming environments and enhancing guest experiences through strong teamwork and public interaction.
Work History
Area Team Leader
7 Months- Greeted and served an average of 100+ customers per shift to promote a positive customer service and ordering experience
- Maintained a clean work space while completing orders in a fast-paced environment
- Prepared high quality products efficiently to maintain a customer satisfaction rate of over 95%
- Trained 10+ new crew members on proper workplace procedures and duties
- Directed on-floor task sequencing to shorten order cycle time, producing noticeable gains in throughput and customer flow.
Attendant/Usher Escort
4 Months- Welcomed and escorted guests to attractions, seating areas, and special events, ensuring a positive and organized experience.
- Communicated professionally with guests, addressing questions and resolving concerns to improve overall customer satisfaction.
- Monitored guest safety and reported issues promptly to maintain a secure environment.
Event Volunteer
2 Months- Enhanced event success by maintaining a positive attitude, fostering teamwork, and proactively addressing challenges during planning and execution.
- Showed reliability by consistently arriving on time and completing all tasks before leaving the event.
Education
High School Diploma
Skills
Customer Service & Guest Relations
Attention to Detail
Time Management
Teamwork & Communication
Adaptability & Willingness to Learn
Multitasking & Organization
Leadership & Responsibility
Problem-Solving
Conflict Management
Professional Conduct
Languages
English
Native or Bilingual
French
Professional Working
Certification
- WHMIS
- Workers Health and safety Certificate
- 2023-2026 Academic Excellence Award
- Basic First Aid & CPR
- Money handling Certificate
Timeline
Area Team Leader
McDonald's
02.2026 - 09.2026Read More
Attendant/Usher Escort
Canada's Wonderland
07.2025 - 11.2025Read More
Event Volunteer
St. Oscar Romero Catholic School Administrators
04.2025 - 06.2025Read More
St. Oscar Romero Catholic Secondary School
High School Diploma
Read More