Agel Akol
Calgary,Alberta
Summary
Highly motivated and customer-focused individual seeking a dynamic role in a reputable organization. Committed to delivering exceptional service with meticulous attention to detail. Strong communicator with excellent problem-solving skills, thriving in fast-paced environments. Dedicated to personal growth and contributing to the success of a progressive company. Organized and dependable, adept at managing multiple priorities with a positive attitude. Eager to take on additional responsibilities to support team goals.
Overview
5
5
years of professional experience
Work History
Sales Associate
Marshall's
11.2019 - Current
- Aided customers in resolving their queries, providing exceptional service and addressing their needs
- Contributed to visual merchandising efforts and the overall presentation of the sales area
- Oversaw inventory management, and guaranteed precise pricing and restocking of merchandise
- Proficiently managed point-of-sale operations while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Administrative Assistant
EthioCare Summer Camp
06.2021 - 08.2022
- Proficiently managed incoming calls, ensuring precise routing and prompt responses
- Skillfully coordinated meetings while demonstrating meticulous note-taking acumen, capturing critical insights and areas for enhancement
- Fostered seamless communication with colleagues facilitating the exchange of daily updates
- Skillfully prepared and reconciled expense reports encompassing provisions such as food, toys, and activities, upholding financial clarity.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Server/Hostess
Calcutta Cricket Club
02.2021 - 04.2021
- Provided personalized and attentive service to customers, ensuring exceptional dining experiences
- Collaborated with both front and back-of-house staff to maintain smooth operations
- Assisted in the preparation and delivery of customer orders, ensuring high quality and presentation standards
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Bachelor of Arts - Political Science
University of Calgary
Calgary, AB04.2025
Bachelor of Commerce - Business Technology Management
University of Calgary
Calgary, AB04.2025
Skills
- Excellent problem-solving abilities and adaptability in fast-paced environments
- Effective team player with exceptional interpersonal and communication skills
- Time management: A focus on completing all tasks quickly and with high-quality standards in mind
- Exceptional verbal and written communication skills
- Proficiency in Microsoft office
Languages
English
Native or Bilingual
Timeline
Administrative Assistant
EthioCare Summer Camp
06.2021 - 08.2022
Server/Hostess
Calcutta Cricket Club
02.2021 - 04.2021
Sales Associate
Marshall's
11.2019 - Current
Bachelor of Arts - Political Science
University of Calgary
Bachelor of Commerce - Business Technology Management
University of Calgary
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