Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
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Agam Pratap Singh

Langley,BC

Summary

Dynamic customer service professional with experience at Goldmine Impex Ltd, excelling in conflict resolution and cash handling. Proven ability to enhance customer satisfaction and streamline operations. Recognized for maintaining composure under pressure while effectively managing diverse groups, ensuring a positive experience for all. Committed to delivering exceptional service and support.

Overview

1
1
year of professional experience

Work History

Customer Service/Cashier

Goldmine Impex Ltd
Langley, BC
01.2024 - 05.2025
  • Followed established loss prevention procedures when dealing with suspicious customers or activities.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Resolved customer complaints in a professional manner.
  • Balanced cash drawers at the end of each shift.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.

Poll Worker

Elections Canada
Fort Langley, British Columbia
04.2025 - 04.2025
  • Worked one 16-hour shift on Election Day.
  • Monitored assigned precincts for any irregularities or suspicious activities reported by other poll workers.
  • Responded to questions from voters concerning their rights, responsibilities, and eligibility requirements.
  • Maintained an orderly polling place environment.
  • Provided guidance regarding provisional ballot process if required.
  • Greeted voters and provided them with voting materials.
  • Managed large groups of people waiting to vote in a timely manner.
  • Counted and recorded voting numbers and ballots at the end

Education

High School Diploma -

R.E Mountain Secondary School
Langley, BC
06-2026

Skills

  • Customer service
  • Conflict resolution
  • Cash handling
  • Time management
  • Data entry
  • Team collaboration
  • Inventory management
  • Customer complaint resolution
  • Patience and composure

Affiliations

  • 1 time Highschool basketball champion.

Languages

English
Native/ Bilingual
Punjabi
Native/ Bilingual
French
Limited

References

References available upon request.

Timeline

Poll Worker

Elections Canada
04.2025 - 04.2025

Customer Service/Cashier

Goldmine Impex Ltd
01.2024 - 05.2025

High School Diploma -

R.E Mountain Secondary School
Agam Pratap Singh