PROFILE SUMMARY Resourceful and highly experienced administrative professionals with proven records of executing learning and development interventions
Overview
15
15
years of professional experience
Work History
LEARNING & DEVELOPMENT PROFESSIONAL
ADDOSSER MICROFINANCE BANK LIMITED
01.2017 - 08.2023
Developing and executing Learning and Tale
Curriculum Development and Implementation of the Executive Trainee Programme
Talent –Review and Succession Planning
Determine staffing numbers, skills and needs to meet the organization’s objectives
Plan and facilitate knowledge and orientation exercise for new staff
KEY ACHIEVEMENTS
Increased profitability across different strategic business unit through of requisite competencies
Drove the change management programme (Addosser Excellence Redefined)
Initiated a reward system for high performing non market facing staff resulting in improved performance of staff
Revived and increased staff relationship by introducing & organizing a yearly team bonding event
Introduced an Internal service quality management programme which improved operational effectiveness
Successfully run the executive trainee programme with over 90 % success rate in performance evaluation of trainees
Developed the Talent Mangement Framework which increase internal talent mobility by over 60%
Learning Officer
09.2014 - 01.2016
Continuously reviewed the Learning and Development Policy
Implemented various learning methods companywide; coaching, job-shadowing, online training
Delivered and improved training programs in support of the organizations’ needs
Conducted appraisals and ensured that all derived information is properly documented
Designed and delivered e-learning courses, workshops and other trainings
Created and executed learning strategies and programs
Monitored and evaluated learning programmes, and presented feedback to management
Coordinated two learning centres and ensured learning facilities are ready in a timely fashion
Booked hotels for facilitators and maintained facilities
KEY ACHIEVEMENTS
Developed and implemented the bank’s Internal Faculty Programme
Reviewed the Learning and Development Policy and improved performance rate by 25%
Reduced training cost by over 30%
Developed the curriculum and implemented the Deposit Mobilization Trainee Programme
Developed the curriculum and implemented the Trainee Loan Officer Programme
Learning Executive
FIRST BANK NIGERIA LIMITED
07.2012 - 08.2014
Prepared learning materials and facilitated training programmes
Liaised with internal and external resource persons and provided learning programs to employees
Monitored /reviewed the progress of trainees through questionnaires & discussions with managers
Ensured all training/development needs & outcomes are communicated to the management
Created and implemented high quality deliverables with the scope of each project
KEY ACHIEVEMENTS
Devised and implemented an efficient training and development strategy which proved to be highly successful in handling onboarding of new employees
Introduced the concept of needs assessment, making it easy for managers to determine employees’ strengths and weaknesses
Trained over 100 individuals in working in tandem with the company’s rules, regulations, and work processes
Government/Social Studies Tutor
Saint Timothy’s College
02.2009 - 02.2012
Education
Bachelor of Science - Sociology
University of Ilorin
Ilorin,Nigeria
2015
HIGH SCHOOL CERTIFICATE -
BIRCH FREEMAN HIGH SCHOOL
LAGOS NIGERIA
2013
Skills
COMPETENCIES/AREAS OF EXPERTISE
Proficiency in Microsoft Office suite
Exceptional interpersonal and communication skills (written & verbal)
Performance management & monitoring
Program strategizing & materials development
Instructor-led facilitation
Needs assessment and evaluations
Polite, innovative and resourceful
Timeline
LEARNING & DEVELOPMENT PROFESSIONAL
ADDOSSER MICROFINANCE BANK LIMITED
01.2017 - 08.2023
Learning Officer
09.2014 - 01.2016
Learning Executive
FIRST BANK NIGERIA LIMITED
07.2012 - 08.2014
Government/Social Studies Tutor
Saint Timothy’s College
02.2009 - 02.2012
Bachelor of Science - Sociology
University of Ilorin
HIGH SCHOOL CERTIFICATE -
BIRCH FREEMAN HIGH SCHOOL
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