Sr Training, Learning & Development Professional
- 23 years of quantifiable experience in the Training and L&D functions / Recruitment /Resource Management/ Budgeting /Accounts
Binu Pillai
Surrey,BC
Summary
Sr Training, Learning & Development Professional with 23 years of quantifiable experience in the Training and L&D functions / Recruitment /Resource Management/ Budgeting /Accounts. A Leading SAFe 6.0 certified corporate executive with proven expertise in Learning Program Development and Implementation, Hands-on Training and Learning Methodologies in the Training Management domains. Demonstrated strengths in enhancing value through focus on core competencies & functional deliverables, focus, and commitment to excellence. Exceptional proficiency in handling the Training, Learning & Development functions with a business perspective towards enhancing value for all stakeholders.
Work History
Manager – Learning & Development (Pan India)
Writer Information, Mumbai
- Responsible for all the training interventions and activities of Information Management Team, BPO/BPS & Feet on Street for Pan India
- This includes the classroom and E-learning Training, designing and implementation.
Consultant – Training - South Asia (India, Sri Lanka & Bangladesh)
Crown Worldwide Group
- Responsible for all the training interventions and activities of Information Management, Relocation, Expat Services, Fine Art for South Asia Region
- This includes the classroom and E-learning Training, designing and implementation.
Asst. Manager – Training
Crown Worldwide Group
- Responsible for all the training interventions and activities of Information Management, Relocation, Expat Services, Fine Art for South Asia Region
- This includes the classroom and E-learning Training, designing and implementation.
Trainer (Entrepreneurial Stint)
Training Concepts for Success, Hyderabad
- Entrepreneurial stint as a freelance trainer
Sr. Process Trainer / Assistant Manager Operations
24/7 Customer, Hyderabad/Bengaluru
- Handled Operations while leading a team of 18 members
Sales Coach (UK Process)
DELL International Services, Hyderabad
Asst. Manager – Operations
Integrated Finance Company, Hyderabad
Education
Skills
- Leading SAFe 60 Agile Certified
- Masters in commerce
- Accomplished Training Professional with proven abilities to teach, motivate and guide professionals while maintaining high interest and achievement
- Articulate communicator with ability to effectively interact with diverse populations of professionals at a variety of skills levels
- Expertise in Training delivery, L&D initiatives, content development etc
- Developing training evaluation methods, conducting Training Need Analysis (TNA) for the employee, and designing training curriculum
- Identifying learning needs and tailoring training methodologies for outreach
- Versatile and multi-skilled with ability to manage multiple responsibilities simultaneously; an effective communicator with strong analytical, critical problem solving & organizational skills
- Experience in managing & driving well diversified and multi-cultural work environments
- End-to-End Planning & Execution of Enterprise learning
- Project Framework Methodologies
- Need Analysis to identifying areas where training interventions are necessary
- Training Methodologies Knowledge Updating
- Knowledge Dissemination & Transfer
- Information & Knowledge Profiling
- Domain/Subject Knowledge Technical Expertise
- Training Need Analysis (TNA)
- Training Flow Development
- Competency Identification & Deployment
- Content/Process Manuals Development
- Teaching Assessment Pro Assessment
- Sales Skills Soft Skills Process Training
- Behavioral Trainings Customer Service Trainings
- Gap Analysis Process Optimization/Enhancements
- Policies/Procedures Development
- Pro Assessment/Psychometric Testing
- Sales Operations Promotional Campaigns
- Capability Building Initiatives Coaching & Mentoring
- Liaising & Coordination
- Programming Languages: C, C, UNIS, Sybase
- Operating Systems Application Packages: Windows NT, MS DOS MS Office Suite
- C level authority interface
- Analytical & logical skills Time driven delivery ability
- Conflict management & resolution skills
- Collaborative skills Negotiation skills
- Excellent communication & interpersonal skills
- 360
- Expertise in the Learning & Development function – Creating Learning and Development culture through designing, developing, and delivering training modules
- Expertise in Proficient and consummate with Learning Management system Articulate 360, SuccessFactors & adobe Captivate with excellent proficiency in MS Office
- Learning program development & implementation and executing innovative teaching and learning methodologies including E-Learning Module creation and Development
- Conducting Training Need Analysis (TNA), developing Training content to fit Organization objectives
- Designing the competency development roadmap and driving learning programs – re-skilling, up-skilling, certification, induction, foundation, and continuous education programs
- Competency mapping & capacity building initiatives
- Assessing the Trainee’s needs and high concern regarding the problems they face in the learning process
- Assessing employee’s knowledge & grasping level; Implementing appropriate Training Methods/ Techniques
- Identifying learning needs and tailoring training methodologies for reaching the trainee’s minds
- Cascading learning complexities in simple terms, manner, and style
- Conceptualizing / executing online courses & e-learning initiatives
- Developing innovative teaching techniques to enhance blended learning
- Conducting pro assessment tests and evaluating skills post trainings
- Analysis of various metrics related to program delivery, trainee performance etc
- Deploying all the modern Training Aids appropriately and effectively
- Developing alternate Training methods, disseminating knowledge to trainees
- Offering guidelines to every individual for his/her development
- Inspiring & motivating Trainees/ involving them in discussions; Developing their Functional Skills Sets
Linguisticabilities
- English
- Hindi
- Malayalam
- Telugu
- Tamil
- Kannada
- Bengali
- Punjabi
Personal Information
- Date of Birth: 02/21/77
- Marital Status: Married
Languages
English
Full Professional
Hindi
Full Professional
Malayalam
Full Professional
Telugu
Professional Working
Tamil
Professional Working
Punjabi
Professional Working
Timeline
Sr Training, Learning & Development Professional
Manager – Learning & Development (Pan India)
Writer Information, Mumbai
Consultant – Training - South Asia (India, Sri Lanka & Bangladesh)
Crown Worldwide Group
Asst. Manager – Training
Crown Worldwide Group
Trainer (Entrepreneurial Stint)
Training Concepts for Success, Hyderabad
Sr. Process Trainer / Assistant Manager Operations
24/7 Customer, Hyderabad/Bengaluru
Sales Coach (UK Process)
DELL International Services, Hyderabad
Asst. Manager – Operations
Integrated Finance Company, Hyderabad
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