AFIF CHERIYAMPURATH
Sydney,NS
Summary
Seeking a challenging position in a reputed organization where I can learn new skills, use my potential ,expand my knowledge and leverage my learnings. Offering keen attention to detail and strong decision-making skills to manage multiple,concurrent tasks.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Mcdonald's
Sydney
12.2022 - Current
- Maintained customer satisfaction with forward-thinking strategies,focused on addressing customer needs and resolving concerns.
- Prepared products following restaurants health and safety standards and procedures.
- Took orders, prepared meals and collected payments.
- Providing feedback on customer trends and common issues to help the company improve its products or services.
Software Developer
Right Soft Institute
Kochi
07.2021 - 07.2022
- Worked as Core Python, Django Advanced, Flask and Data Science Developer.
- Collaborated with cross-functional teams including product managers, designers, and QA engineers to deliver robust solutions.
- Resolved technical issues and optimized application performance through troubleshooting and refactoring.
- Contributed to reducing production incidents by [percentage] through proactive monitoring and performance optimization.
Education
Post-Baccaleurate Diploma - Supply Chain Management
Cape Breton University
Sydney, NS04-2024
Bachelor of Science - Computer Science
University of Calicut
Kerala,India04-2021
Skills
- Communication
- Reliable
- Target oriented performer
- Critical thinking in times of need and hardworking nature
- Adaptable and flexible according to the situation in the working environment
- punctual and systematic
- Complaint resolution
References
- Nivin
Manager, McDonald's
Contact info: 902 322 9715
- Aleena
Manager, McDonald's
Contact info: 902 549 3704
Timeline
Customer Service Representative
Mcdonald's
12.2022 - Current
Software Developer
Right Soft Institute
07.2021 - 07.2022
Post-Baccaleurate Diploma - Supply Chain Management
Cape Breton University
Bachelor of Science - Computer Science
University of Calicut
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