Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Afaq Khan

Ajax,ON

Summary

Dynamic QA Analyst with experience at Cognizant, excelling in software testing and technical support. Proven ability to identify defects and enhance product quality while effectively communicating findings. Skilled in network troubleshooting and problem-solving, I am passionate about delivering exceptional user experiences and driving efficiency through innovative solutions.

Overview

1
1
year of professional experience
1
1
Certification

Work History

QA Analyst

Cognizant
Mississauga, Ontario
05.2024 - 01.2025
  • Conducted software testing to identify defects and ensure product quality.
  • Reported bugs using tracking tools and communicated findings effectively.
  • Provided technical support to end-users for software and hardware issues.
  • Documented and updated user guides for common IT procedures.
  • Used remote login tools to assist clients with technical and product questions.
  • Assisted in troubleshooting network connectivity problems and system errors.

IT Intern

Wealth Evolution
Toronto, Ontario
09.2023 - 04.2024
  • Supported daily IT operations by managing user accounts and permissions.
  • Conducted routine system updates and software installations on devices.
  • Participated in team meetings to discuss project progress and challenges.
  • Provided technical support to staff via help desk ticketing system.
  • Researched emerging technologies to enhance departmental efficiency.

Education

Diploma - Interactive Media Design

Durham College
Oshawa, ON
04-2024

Skills

  • Software testing and technical support
  • User documentation and help desk support
  • Network troubleshooting
  • Time management
  • Problem solving
  • Software quality assurance

Certification

  • Finishing Google Cybersecurity Professional certificate in July, 2025
  • Completing CompTIA Security+ certification in August, 2025

Affiliations

  • Photography and Content Creation
  • Creating new designs and brand logos for local businesses
  • Volunteer at sports leagues to help kids gain skills and knowledge about sports

Timeline

QA Analyst

Cognizant
05.2024 - 01.2025

IT Intern

Wealth Evolution
09.2023 - 04.2024

Diploma - Interactive Media Design

Durham College

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