Ayesha Yasin
Ottawa,Canada
Summary
Knowledgeable Healthcare professional with significant background in radiology positions. Committed to building and managing high-performing teams to regularly surpass expectations. Administers budgets, coordinates logistics and maintains smooth department operations.
Overview
8
8
years of professional experience
Work History
Medical Radiation Technology
TBRHSC
2023.01 - 2024.12
- Explained imaging procedures to patients, offering comfort and assistance
- Performed radiographic imaging procedures according to established protocols
- Followed radiation safety measures and used protection devices to prevent harm to patients or staff
- Instructed patients on proper positioning for imaging
- Utilized knowledge of anatomy, physiology and radiation protection to produce quality radiographs
- Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns
- Sanitized scanning machines after each patient to prevent spread of germs and illnesses
Reception Manager
Vista Dental And Denture Clinic
2024.01 - 2024.08
- Improved customer satisfaction by implementing efficient front desk procedures and streamlining check-in/check-out processes.
- Managed guest complaints effectively, resolving issues promptly and professionally to ensure positive experiences for all clients.
- Provided support to colleagues during challenging situations by offering assistance, guidance, and encouragement as needed.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Verify patient insurance eligibility, submit claims, and follow up on outstanding claims to ensure timely reimbursement. Maintain knowledge of dental insurance policies and communicate coverage details to patients.
Customer Service
Safeway
2021.01 - 2021.06
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Front Desk Receptionist
Heron park dental
2020.01 - 2021.01
- Schedule/confirm patient appointments by telephone, collect payments, and submit insurance claims electronically
- Receive and distribute mail
- Maintain charts and patient records
HR Assistant
Amazon Warehouse
2020.07 - 2020.11
- Generalists are experts in management and succession planning, employee engagement, and legislative compliance
- Sometimes work as shopper for the customer
Supervisor
Pita bell grill
2017.06 - 2020.03
- Supervised the store and workers
- Kept customers happy
Personal Worker Assistant
Revera
2016.10 - 2017.05
- Support and provide one on one care as needed
- Provides day to day services and support to individual residents to offer a warm and safe environment
- Feed and watch the residents
Education
Advanced Diploma - Medical Radiation Technology
Confederation College
Thunder Bay, ON06.2024
Certificate - Pre-Health Sciences
Algonquin College
Ottawa, ON06.2020
High School Diploma - undefined
Adult High School
Ottawa, ON06.2019
Diploma - Nurse Practitioner
Nursing School/ Damascus University
Damascus06.2009
Skills
- Communication Skills
- File and Record Management
- Microsoft Office
- Attention to Detail
- Supervising Experience
- Equipment Inspection
- Administrative Experience
- Radiation Safety Protocols
- Time Management
- Patient Care
- Ability to work well under pressure
- Diagnostic Exam Assistance
- Proficiency in Microsoft Suites-word, Excel
- Equipment Positioning
- Over7 year of experience in customer service
- Diagnostic Imaging
- Follow instructions well and deliver quality results
- Quality Control
- Organizational Skills
- First Aid
- Radiologic Imaging
Timeline
Reception Manager
Vista Dental And Denture Clinic
2024.01 - 2024.08
Medical Radiation Technology
TBRHSC
2023.01 - 2024.12
Customer Service
Safeway
2021.01 - 2021.06
HR Assistant
Amazon Warehouse
2020.07 - 2020.11
Front Desk Receptionist
Heron park dental
2020.01 - 2021.01
Supervisor
Pita bell grill
2017.06 - 2020.03
Personal Worker Assistant
Revera
2016.10 - 2017.05
Advanced Diploma - Medical Radiation Technology
Confederation College
Certificate - Pre-Health Sciences
Algonquin College
High School Diploma - undefined
Adult High School
Diploma - Nurse Practitioner
Nursing School/ Damascus University