Knowledgeable Healthcare professional with significant background in radiology positions. Committed to building and managing high-performing teams to regularly surpass expectations. Administers budgets, coordinates logistics and maintains smooth department operations.
Overview
8
8
years of professional experience
Work History
Medical Radiation Technology
TBRHSC
01.2023 - 12.2024
Explained imaging procedures to patients, offering comfort and assistance
Performed radiographic imaging procedures according to established protocols
Followed radiation safety measures and used protection devices to prevent harm to patients or staff
Instructed patients on proper positioning for imaging
Utilized knowledge of anatomy, physiology and radiation protection to produce quality radiographs
Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns
Sanitized scanning machines after each patient to prevent spread of germs and illnesses
Reception Manager
Vista Dental And Denture Clinic
01.2024 - 08.2024
Improved customer satisfaction by implementing efficient front desk procedures and streamlining check-in/check-out processes.
Managed guest complaints effectively, resolving issues promptly and professionally to ensure positive experiences for all clients.
Provided support to colleagues during challenging situations by offering assistance, guidance, and encouragement as needed.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Verify patient insurance eligibility, submit claims, and follow up on outstanding claims to ensure timely reimbursement. Maintain knowledge of dental insurance policies and communicate coverage details to patients.
Customer Service
Safeway
01.2021 - 06.2021
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Front Desk Receptionist
Heron park dental
01.2020 - 01.2021
Schedule/confirm patient appointments by telephone, collect payments, and submit insurance claims electronically
Receive and distribute mail
Maintain charts and patient records
HR Assistant
Amazon Warehouse
07.2020 - 11.2020
Generalists are experts in management and succession planning, employee engagement, and legislative compliance
Sometimes work as shopper for the customer
Supervisor
Pita bell grill
06.2017 - 03.2020
Supervised the store and workers
Kept customers happy
Personal Worker Assistant
Revera
10.2016 - 05.2017
Support and provide one on one care as needed
Provides day to day services and support to individual residents to offer a warm and safe environment
Feed and watch the residents
Education
Advanced Diploma - Medical Radiation Technology
Confederation College
Thunder Bay, ON
06.2024
Certificate - Pre-Health Sciences
Algonquin College
Ottawa, ON
06.2020
High School Diploma - undefined
Adult High School
Ottawa, ON
06.2019
Diploma - Nurse Practitioner
Nursing School/ Damascus University
Damascus
06.2009
Skills
Communication Skills
File and Record Management
Microsoft Office
Attention to Detail
Supervising Experience
Equipment Inspection
Administrative Experience
Radiation Safety Protocols
Time Management
Patient Care
Ability to work well under pressure
Diagnostic Exam Assistance
Proficiency in Microsoft Suites-word, Excel
Equipment Positioning
Over7 year of experience in customer service
Diagnostic Imaging
Follow instructions well and deliver quality results