Ruchika Ankalikar
Toronto
Summary
Business professional with robust analytical skills and proven track record in driving impactful decisions. Strong focus on cross functional team collaboration, adaptable to changing needs, and consistently delivers results. Expertise in process improvement, and stakeholder engagement, coupled with keen ability to translate complex business problems into actionable insights. Reliable and goal-oriented with commitment to excellence in every project.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Team Lead
HSS Enterprises (IKO Industries)
06.2023 - Current
- Coordinated with cross-departmental teams, including Middleware, Salesforce Business Analysts, JDE Developers and JDE Business Analysts, to ensure a seamless end-to-end software delivery process for the Customer Portal Project aimed for North American distributors.
- Oversaw both functional and technical aspects of the project, including all documentations, and made critical architectural and design decisions for the integration project.
- Utilized JIRA to track software development and project management tasks, streamlining various processes.
- Successfully signed off the project within the given timeline and enhanced system performance during post-go-live support through thorough code reviews, debugging, and optimization techniques.
- Improved processes and designed and developed an orchestrator to ensure data integrity and access during data refresh activities.
- Facilitated knowledge-sharing sessions within the technical team to enhance skillsets and foster innovative solution development.
- Increased application stability by regularly monitoring performance metrics and proactively addressing bottlenecks to minimize downtime.
Specialist
HCLTECH (Hindustan Computers Ltd.)
01.2020 - 02.2023
- Restructured customer service processes, significantly enhancing response times for order approvals and rejections by implementing a Purchase Order mobile application using Oracle visual builder.
- Successfully backed up and migrated transactional data for BI reporting from JDE on-premise to a fully managed database in AWS Cloud. Provided support to clients through business analysis, documentation, and data modeling.
- Championed the adoption of new software tools Orchestrator that streamlined workflows across multiple departments enabling mass uploads of transactional data from Salesforce into JDE.
- Developed test scripts and complex SQL queries to validate business and cross-border data accuracy.
- Delivered ongoing post-implementation support to clients by resolving all support tickets, ensuring the long-term success of implemented solutions.
- Enhanced customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Automated employee performance management and career development systems using workflows and BI Publisher.
- Designed and implemented an employee performance management and career development program, which improved morale and reduced turnover.
Senior Consultant
SmartBridge Solutions
09.2017 - 12.2018
Consultant
Larson & Turbo (L&T Infotech)
12.2015 - 07.2017
Associate Consultant
KPIT Technologies
02.2014 - 11.2015
Associate Consultant
Cyret Technologies
11.2012 - 02.2014
Education
Post Graduate Program (Online) - Cloud Computing
Great Learning, Texas University
01.2021
Master Of Computer Application - (Postgraduate)
Rajiv Gandhi Technical University
05-2012
Skills
- JD Edwards Tool (90 & Above)
- Orchestrator
- Database (MySQL)
- Security (Qsoft)
- Cloud Services( Oracle & AWS)
- Product Management
Certification
- Certified Scrum Product Owner(2024)
- Certified JD Edwards Technical Module (2012)
- Oracle Training Certificate JD Edwards Developer(2012)
- Oracle Certified Java Professional(2012)
Timeline
Team Lead
HSS Enterprises (IKO Industries)
06.2023 - Current
Specialist
HCLTECH (Hindustan Computers Ltd.)
01.2020 - 02.2023
Senior Consultant
SmartBridge Solutions
09.2017 - 12.2018
Consultant
Larson & Turbo (L&T Infotech)
12.2015 - 07.2017
Associate Consultant
KPIT Technologies
02.2014 - 11.2015
Associate Consultant
Cyret Technologies
11.2012 - 02.2014
Post Graduate Program (Online) - Cloud Computing
Great Learning, Texas University
Master Of Computer Application - (Postgraduate)
Rajiv Gandhi Technical University
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