Ruchika Ankalikar
Toronto
Summary
Results-driven Project Management Professional with a strong analytical mindset and a proven track record of leading cross-functional teams to deliver high-impact business outcomes. Adept at managing end-to-end project lifecycles with a focus on stakeholder engagement, process improvement, and strategic decision-making. Highly adaptable to shifting priorities and organizational needs, with the ability to translate complex business challenges into actionable, data-driven project plans. Recognized for a collaborative leadership style, consistent delivery of results, and unwavering commitment to project excellence and continuous improvement.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Team Lead
HSS Enterprises (IKO Industries)
06.2023 - Current
- Led end-to-end JD Edwards (JDE) ERP integration and implementation efforts for the Customer Portal Project targeting North American distributors, ensuring seamless coordination across Middleware, Salesforce Business Analysts, JDE Developers, and JDE Business Analysts.
- Developed and maintained detailed project plans, schedules, and budgets for multiple JDE-related initiatives, including end to end integration for customer portal, new module COQ implementation, and ongoing support JDE manufacturing setups , with a focus on milestone tracking and quality deliverables.
- Improved system reliability by monitoring ERP performance metrics using various KPI tools, addressing bottlenecks proactively, and ensuring minimal downtime.
- Oversaw both functional and technical JDE implementation aspects, including comprehensive documentation and critical architectural decisions for a large-scale integration project.
- Cultivated a collaborative team environment through effective communication and stakeholder engagement, enhancing cross-functional productivity.
- Streamlined data refresh operations by developing an orchestrator to ensure JDE data integrity and accessibility, reducing manual intervention and error rates.
- Ensured high client satisfaction by proactively managing stakeholder expectations, resolving issues promptly, and consistently exceeding service-level targets.
- Partnered with executive leadership to align JDE project goals with strategic business initiatives, contributing to broader organizational success.
- Monitored project progress and risks using JiRA, implementing mitigation strategies to ensure stable execution and smooth transitions across phases.
- Delivered clear and concise project updates and reports to stakeholders at all phases of the project lifecycle, supporting informed decision-making.
Specialist
HCLTECH (Hindustan Computers Ltd.)
01.2020 - 02.2023
- Restructured customer service processes, significantly enhancing response times for order approvals status by implementing a purchase order mobile application using oracle visual builder.
- Successfully backed up and migrated transactional data for BI reporting from JDE on-premise to a fully managed database in AWS cloud. Provided support to clients through business analysis, documentation, and data modeling.
- Championed the adoption of new software tools Orchestrator that streamlined workflows across multiple departments enabling mass uploads of transactional data from Salesforce into JDE.
- Developed test scripts and complex SQL queries to validate business and cross-border data accuracy.
- Delivered ongoing post-implementation support to clients by resolving all support tickets, ensuring the long-term success of implemented solutions.
- Enhanced customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Improved team collaboration by initiating regular strategy meetings.
- Improved client satisfaction by delivering tailored solutions and recommendations for their business needs.
Senior Consultant
SmartBridge Solutions
09.2017 - 12.2018
Consultant
Larson & Turbo (L&T Infotech)
12.2015 - 07.2017
Associate Consultant
KPIT Technologies
02.2014 - 11.2015
Associate Consultant
Cyret Technologies
11.2012 - 02.2014
Education
Post Graduate Program (Online) - Cloud Computing
Great Learning, Texas University
01.2021
Master Of Computer Application - (Postgraduate)
Rajiv Gandhi Technical University
05-2012
Skills
- Project planning and development
- Relationship building
- Cross-functional collaboration
- JD Edwards Tool (90 & Above)
- Performance improvements
- Root-cause analysis
- Orchestrator
- JDE Tool (90 and above)
- Security (QSoft)
- Cloud Services( Oracle & AWS)
Certification
- Certified Scrum Product Owner(2024)
- Certified JD Edwards Technical Module (2012)
- Oracle Training Certificate JD Edwards Developer(2012)
- Oracle Certified Java Professional(2012)
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Team Lead
HSS Enterprises (IKO Industries)
06.2023 - Current
Specialist
HCLTECH (Hindustan Computers Ltd.)
01.2020 - 02.2023
Senior Consultant
SmartBridge Solutions
09.2017 - 12.2018
Consultant
Larson & Turbo (L&T Infotech)
12.2015 - 07.2017
Associate Consultant
KPIT Technologies
02.2014 - 11.2015
Associate Consultant
Cyret Technologies
11.2012 - 02.2014
Master Of Computer Application - (Postgraduate)
Rajiv Gandhi Technical University
Post Graduate Program (Online) - Cloud Computing
Great Learning, Texas University
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