Advaith Girish
Halifax,NS
Summary
Highly motivated professional with experience in providing technical assistance to customers and coworkers. Possesses a solid understanding of network infrastructure, software and hardware as well as versatility and a deep understanding in programming languages. Proven ability to work independently and collaboratively as part of a team to ensure customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Student Navigator
Dalhousie Academic Technology Services
12.2022 - Current
- Conduct MFA resets, password resets and assisting alumni with technical support.
- Strong knowledge of Banner, ODCC, AND MS Office.
- Assist Faculty and students with a range of technical problems, requiring a strong base in software's and hardwares.
- Spatial Knowledge of all Learning Commons located on campus.
- Book students into study rooms as well as monitor the capacity of these rooms.
- Can Easily adapt to different software's, to hep troubleshoot for faculty and students.
- Answer a high volume of calls to provide technical support remotely, and document every call as a ticket and later follow up.
- Test all campus software's on a routine basis to ensure proper functioning.
- Have Proficient knowledge about AutoCAD for 3D printing in Sexton and Killam Library.
Community Safety Team Lead
Dalhousie Residence
09.2023 - Current
- Check students in using Banner, eRezlife and DalCard details during weekends.
- Patrol Residence overnight to ensure residence floors are are well maintained and students are safe.
- Ensuring the capacity of rooms and lounges are not over the standard limit.
- Lead Shift meetings, follow up on members about performance concerns and bridge the gap between the residence community and staff.
- Trained in Multiple First Aid Certifications, including WHMIS.
Technical and Warehouse Intern
Unifeeder
04.2023 - 08.2023
- Conducted comprehensive reports on shipping containers, analyzing logistics data to identify inefficiencies and bottlenecks in shipping routes.
- Utilized hands-on experience to safely handle shipping containers and perform heavy lifting tasks as needed, adhering to safety protocols and guidelines.
- Experience in using ADP Workforce
- Prepared detailed documentation and reports on container management activities, providing insights and recommendations for continuous improvement.
Marketing Intern
Wizeprep
11.2022 - Current
- Developed and implemented focused marketing strategies to promote tutoring services for specific courses.
- Enhanced brand visibility across campuses through targeted promotional efforts in key places, such as postering, flyering and setting up booths.
Education
Bachelor of Science - Computer Science
Dalhousie University
Halifax, NS04.2026
Skills
- Performance Monitoring
- Production Monitoring
- Schedule Management
- Regulatory Compliance
- Workplace Safety
- Equipment Maintenance
- Adaptability
- Technical expertise
Accomplishments
2023
Student Leader in Residence recognition for community engagment
Volunteer Work
-Volunteered at the soup kitchen, focusing on feeding the homeless and people in need as part of a fundraising event.
-Volunteered at the Dalhousie Career Fair, to ensure students and signed in and registered prior to attending the event.
Certification
-WHMIS
-Fist Aid/CPR
-AED
Timeline
Community Safety Team Lead
Dalhousie Residence
09.2023 - Current
Technical and Warehouse Intern
Unifeeder
04.2023 - 08.2023
Student Navigator
Dalhousie Academic Technology Services
12.2022 - Current
Marketing Intern
Wizeprep
11.2022 - Current
Bachelor of Science - Computer Science
Dalhousie University
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