Adriana Sanchez Rea
Newhall,CA
Summary
I am seeking full-time/part-time employment with an organization where I can best use my skills. My skills, experience, and attitude will contribute toward increasing productivity and overall customer/patient experiences. As a newly certified CPT1 with essential Knowledge of Genetics, Microbiology, Immunology, and Hematology. I have performed venipunctures on patients of different health conditions and ages. Educated in infection control, venipuncture technique, patient safety, identification, and quality control. Have obtained over 100 successful venipunctures. Overall, I am a hardworking and passionate individual with strong organizational skills eager to secure entry level CPT1 position.
Overview
9
9
years of professional experience
1
1
Certification
Work History
EXPERIENCELead Assistant Manager
Auntie Annes
10.2018 - 10.2022
- Fostered positive employee relationships through communication, training, and development coaching to ensure the execution of excellent customer service
- Interviewed, onboarded, and trained new hires in cash register operation, stock procedures, and customer services
- Efficiently operated cash register/POS system to receive payment by cash, check, and credit card while assisting customers with the rewards program and preventing long customer wait times
- Managed discounts by overseeing redeeming coupons
- Consistently oversaw daily recovery tasks to maintain clean and tidy areas for maximum productivity
- Utilized suggestive selling techniques to promote add-on sales
- Provided excellent customer service by answering customer questions and providing alternative solutions when needed
- Maintained pertinent operational logs including temperature, sweep, and sanitation logs to document proper conditions
- Managed quality control of productions through management of temperature, humidity, and conveyor speeds, cutting and shaping dough for rolls, bread, and parties, and creating attractive trays for catering events
- Opened and closed stand properly by turning on or shutting down machines and warming and storing food properly.
Caregiver | Pacifica Senior
Living
04.2016 - 11.2017
- Supported bathing, dressing, and personal care needs
- Followed safe lifting and transferring techniques to transport residents
- Encouraged residents to participate in activities of daily living to enhance personal dignity
- Recorded client status progress and challenges in logbooks and reports
- Helped clients get in and out of beds and wheelchairs
- Reported concerns to the nurse supervisor to promote optimal care.
Sales Associate
Love And Hope
10.2015 - 01.2016
- Accepted cash and credit card payments, issued receipts, and provided change
- Processed refunds for worn, damaged, and broken merchandise
- Trained new team members in cash register operation, stock procedures, and customer services
- Tracked company inventories, moved excess stock, and arranged products to improve sales
- Utilized suggestive selling techniques to promote add-on sales
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Helped customers find specific products, answered questions, and offered product advice
- Increased purchase amounts by cross-selling with complimentary products.
Ride Operator
Six Flags Magic Mountain
06.2013 - 03.2015
- Pulled down safety bars and secured riders according to specified attraction details
- Operated attraction equipment precisely to concur with operational procedures
- Checked seatbelts of riders to maximize safety and manage risk
- Resolved guest concerns or complaints and kept supervisors informed of escalating situations
- Built relationships with members and guests and created a welcoming and warm environment that promoted future visits
- Remained up to date on emergency practices and procedures to guide patrons to safety if necessary
- Provided physical assistance to visitors getting onto and off of rides.
Education
Hart High/Bowman High School
Certification - Phlebotomy
US Colleges
Van Nuys05.2023
Skills
- Problem-Solving
- Documenting & Reporting
- Equipment Cleaning
- Equipment Setup
- Customer Service
- Great Verbal & Written
- Communication
- Patient Care
- Documentation
- Safety Protocols and
- Procedures
- POS Systems
- Cash Handling
- Employee Training
- Product Scanning Credits
- Microsoft Office
- Quality Control Guidelines
- Patient Confidentiality
- Drawing Blood
- Health Education
- Proper Storage Procedures
- Phlebotomy Procedures
- Sharps Disposal
- Venipuncture
- Sanitation and Sterilization
- Infection Control
Certification
- Certified Phlebotomist , US Colleges
- Licensed in CA - #02350581 Exp. Date August 21, 2025
Timeline
EXPERIENCELead Assistant Manager
Auntie Annes
10.2018 - 10.2022
Caregiver | Pacifica Senior
Living
04.2016 - 11.2017
Sales Associate
Love And Hope
10.2015 - 01.2016
Ride Operator
Six Flags Magic Mountain
06.2013 - 03.2015
Hart High/Bowman High School
Certification - Phlebotomy
US Colleges
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