Francine Mendiola
Long Beach
Summary
Accomplished leader in retail management, enhancing operational efficiency and sales through innovative merchandising and effective staff development. Excelled in fostering teamwork and collaboration, achieving significant sales growth. Skilled in multitasking and time management, mentoring teams to exceed performance goals.
Overview
11
11
years of professional experience
Work History
Customer ExperienceLead - Operations
Victoria's Secret & PINK
06.2022 - Current
- Streamlined inventory management processes for improved product availability and reduced stockouts.
- Led the implementation of visual merchandising concepts, resulting in increased customer engagement and sales growth.
- Trained and mentored junior staff members, fostering a collaborative work environment focused on team success.
Assistant Store Manager
Journeys
02.2018 - 01.2019
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Assistant Manager
Zumiez
02.2017 - 01.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Merchandising Supervisor
Victoria's Secret & PINK
06.2016 - 02.2017
- Optimized product placement within stores for maximum visibility and accessibility, driving sales performance.
- Led the implementation of visual merchandising concepts, resulting in increased customer engagement and sales growth.
- Trained and mentored junior staff members, fostering a collaborative work environment focused on team success.
- Collaborated closely with store managers to ensure consistency in merchandising standards across all locations.
Merchandising Supervisor
Victoria's Secret & PINK
09.2013 - 06.2016
- Introduced innovative merchandising solutions that contributed to increased sales revenue while maintaining optimal inventory turns.
- Streamlined inventory management processes for improved product availability and reduced stockouts.
- Led the implementation of visual merchandising concepts, resulting in increased customer engagement and sales growth.
- Trained and mentored junior staff members, fostering a collaborative work environment focused on team success.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Optimized product placement within stores for maximum visibility and accessibility, driving sales performance.
Education
High School Diploma -
Bamberg American High School
Bamberg, Germany06-2009
Skills
- Operational efficiency
- Staff development
- Teamwork and collaboration
- Time management
- Multitasking
Timeline
Customer ExperienceLead - Operations
Victoria's Secret & PINK
06.2022 - Current
Assistant Store Manager
Journeys
02.2018 - 01.2019
Assistant Manager
Zumiez
02.2017 - 01.2018
Merchandising Supervisor
Victoria's Secret & PINK
06.2016 - 02.2017
Merchandising Supervisor
Victoria's Secret & PINK
09.2013 - 06.2016
High School Diploma -
Bamberg American High School
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