Adriana Beard
Oxnard
Summary
Enthusiastic coordinator and assistant, motivated to work with patients, customers and care teams efficiently. Friendly, adaptable and collaborative professional who successfullyy devises satisfying solutions to complex problems.
Overview
4
4
years of professional experience
Work History
Treatment Coordinator
Sugarbug Dental
Oxnard
08.2023 - Current
- Schedule appointments, verify insurance coverage and research billing issues.
- Oversee calculation and collection of patients' co-payments, dependent upon insurance benefits, coverage and frequencies.
- Develop and maintain Standard Operating Procedures for relevant tasks.
- Coordinate patient treatment plans to enhance care efficiency and patient satisfaction.
- Facilitate communication between patients and dental teams to streamline appointment scheduling.
- Manage patient records using electronic health record systems to ensure data accuracy, accurate billing and efficient follow-ups.
- Enhance office productivity by implementing organizational systems and processes in new office locations.
Administrative Assistant
Legacy Autosport
Camarillo
10.2022 - 07.2023
- Managed auto shop scheduling and workflow to optimize repair turnaround times.
- Coordinated communication between auto technicians and clients to ensure clarity on repair status.
- Built and maintained excellent customer relationships through timely response to inquiries.
- Executed record filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Communicated with suppliers to purchase parts for pertinent repairs and restocked supplies via purchase orders to maintain adequate stock levels.
- Managed and wrote service orders and created customer invoices.
Camp Counselor & School Year Recreation Leader
Las Posas Childrens Center
Ventura
06.2022 - 10.2022
- Supervised campers' activities to address behavioral issues and promote fun, safety and inclusivity.
- Assisted with meal preparations and clean-ups to maintain a clean and organized environment.
- Planned weekly activities schedule for assigned group.
- Assisted in preparing recreational materials and supplies for each activity.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Developed and monitored safety policies and procedures to facilitate safety of participants.
- Monitored children's progress and identified areas of improvement.
- Complied with strict safety and organizational regulations, policies and procedures.
Education
Bachelor of Arts - English
University of California, Santa Barbara
Santa Barbara, CA06-2022
Associate of Arts - English
Ventura College
Ventura, CA05-2020
High School Diploma -
Oxnard High School
Oxnard06-2017
Skills
- Office administration
- Critical thinking
- Process improvements
- Record keeping
- Schedule management
- Customer service
- Articulate communication
- Organizational skills
Timeline
Treatment Coordinator
Sugarbug Dental
08.2023 - Current
Administrative Assistant
Legacy Autosport
10.2022 - 07.2023
Camp Counselor & School Year Recreation Leader
Las Posas Childrens Center
06.2022 - 10.2022
Bachelor of Arts - English
University of California, Santa Barbara
Associate of Arts - English
Ventura College
High School Diploma -
Oxnard High School